[Resolved] Cafe Coffee Day — Staff are untrained and unprofessional | |||||
I visited ccd in stellar it park on the 30 March 2016 at 6:30pm. The evening duty staff are just not interested in taking any orders. 1st, They prefer to stand outside the cafe and watch the match. 2nd, When asked for normal white coffee they said milk is over; to my suprise they made a white coffee for them self. 3rd, they kept pushing on the glass walls to make noise. 4th, they didn't tell the customers that the cafe is closing and switched off the lights of the cafe. These are very damaging customer service. I really expect this from ccd. Was this information helpful? | |||||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Mar 31, 2016 Cafe Coffee Day Customer Care's response Dear Sir,
We appreciate your effort in writing about your experience at Cafe Coffee Day.
We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures.
Do let us know if we can call you and what is your contact number at [protected]@cafecoffeeday.com.
We look forward to hearing from you.
Regards, Team Café Coffee Day
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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where do we have service centers in pune, send us the details so that we can contact and get problem resolved,