[Resolved]  Cafe Coffee Day — Store sells almost expired stock and does not issue Bill

Address:

Bangalore, Karnataka

Hi, I happened to visit your store at Bengaluru Airport (Kempegowda International Airport) located near the taxi drop off point on 10-Jan-15. I purchased a Mocha and a Honey Oatmeal cookies box (for which the storekeeper offered one more box at 50% discount, however I did not go for it). Strangely though they did not give me the Bill and when I insisted, they gave me the Bill only for Mocha and stated that they were unable to punch a bill for cookies due to system problem. Since I was in a hurry, I left without further probing. However, when I reached home I saw that the Honey Oatmeal cookies have almost expired. Date of manufacture was 29-July-14 and is good for use within 6 months. I now realize that your store has cleverly tricked me into buying non moving stock without issuing a Bill. Such 'under the belly' tactics might help you in earning some money on non moving stock but you will end up losing some loyal Coffee Day customers like me. I'm shocked aswell as disappointed that a brand like Coffee Day can follow such cheap tricks at the cost of hurting its brand image. Regards, Your just cheated customer