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[Resolved]  Cafe Coffee Day — terrible quality mineral water

Bought a bottle of mineral water from ccd ghatkopar metro station on 23/03/2018. Bottle opened without resistance i. E. It wasn't sealed. The man at the counter refused to change it inspite of opening bottle in front of him. The taste was terrible. I almost felt like vomiting after around 20 minutes. Something was very wrong with the water. I kept the bottle in my bag instead of throwing the water and checked the ppm of water at home as i have monitoring device. It was 196 ppm. Is that the level maintained by ccd? Most reputed brands maintain ppm of not more than 20.
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Apr 27, 2018
Complaint marked as Resolved 
Mar 23, 2018

Complaint Status

Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Cafe Coffee Day Customer Care's response
Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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    Cafe Coffee Day
    Customer Care Service
    Customer satisfaction rating
    80%
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    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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