[Resolved]  Cafe Coffee Day — unethical practices by ccd fortis hospital

My mother is admitted in fortis mohali and i have visited ccd outlet twice. On both occassions i was accompanied by relatives.
On both occassions i asked for regular size coffee and on both occassions same was refused, citing that regular size cups are not available. When asked to give regular size servings in large cups we were refused.
I was compelled to buy large cups on both occassions as no other option is available nearby.
This practise is highly unethical. Once it happened around 8 pm and second time around 2 pm. During the first instance, three o[censored]s were the only customers and second time also many tables were empty.
So on two occasions my 5 cups regular have been made to king size.
Hospitality at its best???