[Resolved] Cafe Coffee Day — unprofessional attitude of your staff

 
3 Reviews
 sksingh7271 on Oct 22, 2017
I am a franchisee of goli vada pav at vrindavan (Dt mathura). Your coffee vending machine was installed at my outlet vide security deposit of rs 25000/- on rental basis almost two years back.in the first week of sept/2017 i requested to your area official namely mr rahul goyal ([protected]) for surrendering the vending machine so that i can get back my security deposit.
Since the day i have made him several calls as well given him texts on whatsapp and am extremely surprised and disappointed to see his very unprofessional behaviour. Please intervene and oblige
Complaint marked as Resolved Nov 28, 2017

Complaint Status


[Oct 22, 2017] Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Cafe Coffee Day Customer Care's response, Oct 23, 2017
Hi,

We would like to get in touch with you, please help us with your contact details at customercare@cafecoffeeday.com.

Regards,
Team Cafe Coffee Day.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

At your portal the status of my complaint is coming resolved although it is still lying pending. Till todate I didn't get back my security deposit. Since last 45 days my complaint couldn't be resolved is itself a very serious concern for you. I think you have to immediately introspect your grievances redressal machinery
on 13th of Dec, 2017 I received a call from your side ensuring me the refund before the end of Dec but till todate there is no update...

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    Cafe Coffee Day - unprofessional attitude of your staff