[Resolved]  Cafe Coffee Day — Worst cake quality

Address:Hyderabad, Andhra Pradesh, 500084
Website:CCD

This is regarding the Recent purchase which i have made from one of the CCD outlet.
Outlet Address:

RMZ building
Hitech

Item Bought : Hazelnut karat cake
Date: 31st March (Bought in the evening)
Price: 650

The cake was not at all good, it was tasting bad seems like it got rotten
This is very disappointing experience that i faced, the occasion was totally destroyed.Worst customer experience.Kindly check the quality of the products before giving it to the customers in case the product is not good then please inform the customers, don't do such things which gives the worst experience.
I feel that i have wasted my money and feels so disappointing with that.

Kindly let me know the exact details and refund my money .
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Apr 5, 2017
Complaint marked as Resolved 
The CCD staff and the members are very cooperative. Got the best response in minimum timings. Thanks a lot
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Cafe Coffee Day Customer Care's response
Hi,

Our guests' matters to us the most and we always want them to be happy with us. Please accept our sincere apologies in this regard and help us by sharing your contact details at [protected]@cafecoffeeday.com

Regards,
Team Cafe Coffee Day.
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