[Resolved] Cafe Coffee Day — Worst service | |
I visited the CCD outlet at Hiranandani Meadows (Thane) on 27-March-2017 with my family. The experience was really horrible. 1. Had a free cappucino coupon which was denied by the person at the payment counter by giving weird reason that this coupon is valid in other CCD outlets but not at this outlet.(Validity of coupon is 31-March-2017) 2. After placing the order, an order number table tag was provided which we kept on our table. The person who had to serve the order took off that tag before bringing any order on the table and later was asking other people if that order is theirs. This is an example of total negligence. 3. No ketchup for the sandwiches ordered. We asked for ketchup but he replied we only have mustard sauce. 4. The moment we finished with food and beverages, the same person (who served us) without taking our consent started clearing the dishes. It seemed that he wanted to place a record of clearing the table in shortest time. Believe me there as no waiting at that time. Overall Review: The service provided to us was worse than any road side eatery stall. Was this information helpful? | |
Apr 27, 2017 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Cafe Coffee Day Customer Care's response Hi Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolve. Regards, Team Cafe Coffee Day | |
1 Comment | |
Comments
This ccd attendant named bajaji godse, at ccd sb road, Shivajinagar talks to customer like kya musibat hai, and asks to order asap. Always disturbs customer and talks arrogantly. Closes shop before 11pm
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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