[Resolved]  Cafe Coffee Day — Worst service in Cafe Coffee Day,Disgusting approach to the customers.

Address:

Chennai, Tamil Nadu

Very Very poor service in Cafe coffee day, Virugambakkam branch, Chennai. We ordered 3 devils own.Mr.Arul Cafe day employee told us to pay Rs.600 in the counter. He didn't give the bill. While we are asking for the bill, Arul told that the paper roll is insufficient in the printer. Thats a silly reason for not giving the bill.We people again asked for the system generated bill. He suddenly made the bill by entering the value in the keyboard.It is not generated.He just typed it and he took a photo in my phone to show to us.I have that proof with me.There were no details about the order and the Tax.Simply the total amount he typed.He said that there is a problem with printer only but why cant he generate the bill and show it to us.We are sure that he is cheating us by money. He said cost of Devils own is 160 rupees inclusive of all the taxes.We ordered 3 actually.Total amount to be paid is 600 rupees.What kind of mathematical calculation is that?Nextly we people asked the branch name of the corresponding Cafe day. He told that it is Vadapalani branch, actually it is Virugambakkam branch.Mr.Arul doesnt even know in which branch he is working.The quality of the coffee is the worst i have ever tasted before in CCD. When we asked about it he replied irresponsible saying that he is the only person managing the branch.He has to take the orders and Serve the customers.He also said that it is not possible for every coffee to be tasting good and nice.Then what is upto the brand of Cafe Coffee Day.It is known for its taste only.What is CCD doing by placing only one employee in a weekend?By the way that is not our problem.It is upto the management.They are giving devils own in a take away glass.He said no other glasses are available.Is this the brand of CCD?The quantity of coffee is very less compared to the previous days experience for us.He argued with us about the quantity.Other than that he can talk nothing.Because of this CCD loses 3 loyal customers.Shame on CCD. Please take necessary actions regarding this issue. We expect the value for our money.All we need is a good Coffee worth the money we give.Totally frustrated by the experience I got today.