Canara Bank — gateway error

Address:Dindigul, Tamil Nadu, 624002
Website:www.canarabank.in

Hello sir
I don't receive any refund amount to my bank account. My recharge was unsuccessful but my money was deducted, amazon customer service tells we transfer ur money due to gateway error u should not get it in ur account and contact to the bank, but how can i contact you..
I already go to the bank and written a complaint, but no body cares, and u send many mails to ur customer service mailid, till no replies... Why such this issue happen s... We trust and made a transaction but u cheat very easily to the customer money, my four refund money pending... Not yet received my account, but all the sender tells we deposited it's not reflect ur account... Wt can i do now... I want my all money back to my account... Becoz i don't cheat anyone but u having my all refund...
Here i attached all my reference refund..
Kindly pls look it on and resolve my issue as soon as possible... The want my all refund...
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Canara Bank customer support has been notified about the posted complaint.
Nov 19, 2018
Updated by Rithwik Kavery
Pls sir kindly find and help me...my customer troubling me ...
Complaint comments 

Comments

On 15.11.2018 I doing merchant payment by net banking but the amount didn't credit merchant account but amount shows reference

15-Nov-2018 10:44:47 15-Nov-2018 canara bank net banking
payment reference: CCAVENUEF[protected], 081.08

Dear Sir/Madam
Payment Not credit against UTR no[protected] amount of RS 32000 and amount debited in bank account

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