Canara Bank — Money debited but not yet reflected

I have done a payment through gpay for my recharge through airtel app. The money was debited from my account but the recharge was not done soo i called the costumer care of both airtel and gpay. They said that they didn't received the money if the money is debited you can file a charge back . As i have approched the bank they are not helping in it
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    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
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    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
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