Canara Bank — pending refund not received

I have cancelled a railway ticket for the journey on 26th january 2018 through irctc phone app on 25th january. My pnr number is [protected]. I have received a message that confirmed the cancellation and the refund of rs.120 to my account. My cancellation/refund id is [protected] and came to know through irctc site that the refund has already been made on 27th january itself. I still didn't receive the refund. Kindly do the needful to sort out my issue. I am attaching a screenshot of the refund confirmation.
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Canara Bank customer support has been notified about the posted complaint.
Jan 31, 2018
Rajashekhar k m's response
Your fund transfer for Rs.60000.00 on 31-01-18 could not be processed. Please try later(IMPS Ref no.[protected].
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Please sir help me.. I sent money from my account to a other account.. Please help me.. Can i refund that money.. My contact no [protected]
My account number is[protected] today on 31/01/2018 i transfer 60000 by imps . Imps no is[protected] when amount transfered i recived the message 60000 could not be processed but amount is debited pls go through this and do needful
Thanking you

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