Canara Bank — refund john p george

Dear sir on purchased a product on amazon using my canarabank debit card and i cancelled my order and i asked for refund. As per their confirmation refund was initiated on 4/10/2018 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as[protected]. I am attaching the conformation letter screen shot along with this letter. Please do the needful
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I have booked for a movie through bookmyshow on october 1st through my debit card.But it showed that transaction failed.Then i contacted customer support ([protected]).The head office is in Maharashtra.
My reference ID was-7075044.
केनरा बैंक के कर्मचारी किसी भी प्रकार की कोई कॉल रिसीव नहीं करते हैं जो टोल फ्री नंबर दिया हुआ है उस पर हमेशा व्यस्त टोन प्राप्त होती है पता नहीं कहां बात करते हैं और मेरी एक और शिकायत भी है मैं फोन पे पर मैं अपना अकाउंट कनेक्ट नहीं कर पा रहा हूं
Sir i missyou my mobile phone also chang my mobile phone number bls

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