[Resolved]  Canon — Camera Service charges more than the cost of the camera

Address:

Hyderabad, Andhra Pradesh

Dear sir, I am the owner of Canon Digital Camera, Model No.: PowerShot A2200(SL) having Serial No.:[protected]. I have been gifted a camera by my friends which is still under warranty. We were taking photographs in the camera, when suddenly it started raining very heavily due to which the camera might have had some problem. I later on approached the canon service station in hyderabad The service provider was just not wanting to listen and just told us that you people have dropped it in water. I still gave the camera for service. The Camera costs Rs 6499/- The service station after verifying and checking the camera messaged me saying the repair charges for the camera which are under WARRANTY would cost up to Rs 8950/- I just dont understand how can the repair charges for a camera or lower price be so much. I am very disappointed by the company and the service provider. So many complaints means there needs to be strict changes in the company's service section. How unfair a camera just used for once under warranty needs so much of money. Just imagine the cost Rs 6499 + Rs 8950 = Rs 15499. Please provide me the details of how the repair charges can be charged more than the camera's cost. Worst experience i have ever faced, now since then i have purchased a Nikon camera which gives better service. Its the company's job to keep your customer happy . Its just not earning from us but also your job to serve us better.Hoping for a positive reply and change in your services. Your super caption does not hold good at all.. DELIGHTING YOU ALWAYS Ankita Shah [protected]