Canon India — after sales service

Address:

Ranchi, Jharkhand, 1234

Dear sir

I purchased a printer machine in the name of mr. Amit kumar singh, with the serial no.:- kkfg02370, model no:- g3000 with a great expectation of world no 1 product i. E canon, the largest trouble free product of india. But canon failed to prove that. Being severe disappointment i would like to inform you that your after sales service is not satisfactory.
I purchase your product from an authorized sales dealer. Couple of weeks before i had a problem from that device and called for service, but painfully i write to inform you that the above product which must be repaired within 24 hrs. As per your customer care commitment, none of your representative neither visited nor bothered to ask for the same. Now i became tensed as the copier is required to be repaired immediately and secondly according to your ranchi dealer, you supply china made products which has no guarantee & warranty.

If this is so, why you make fool to your customers?

However, i am seeking your best suggestion in this regard in return mail.
Regards
Vidya kant jha
Admin. Head
Aquasis group
Bariatu road, near booty more,
Opp. To hdfc bank ltd.
Ranchi, jharkhand-834009