Canon India — Canon 600ex rt

Address:

Hno 1958 sector 37 noida

Hello sir my complaint is about my flash product which I purchased in 2015 canon 600 exrt and as on 27 Nov 2020 I submitted my product for to repair at Master service Center Unit No 214 To 218 2nd Floor, Narain Manzil (cp) Delhi, my call id CD[protected] first of all I am a canon gold cps member Jaspreet Singh[protected] canon is responsible for to delay my product repair information regarding for about four months from my submitted date Then after that canon is saying to me please we offer you that your product is not repair due to we not get the parts because of discontinuous of product after 10 years buy new product of canon flash 600 exrt ii which they offer me a price of 21thousand plus gst with one month warranty, when I reject that offer and said tell me the reason for not repair my product in written and provide me email to my register I'd [protected]@gmail.com they not provide me till yet the date of 19 June 21, canon harrasment me so much while I visited so many times to told them when you provide me email after that I take back my product from your service center, and then they said the senior manager will update you on email but I still not received any email or on written letter regarding my product problem discription I hope you litsen my problem regarding my product why they delay four months when The wedding season is on peak and they not provide me any standby flash equipment, The canon company is responsible for all this mis behaviour with me I hope the seniors take the action soon because I harassment is increasing and now I have no option to take the action on canon services and customer protection. Thank you. Jaspreet Singh mob +91-[protected]