Canon India — Canon PIXMA printer

Hello canon

My printer model is Canon PIXMA MG2570s l faced some issues with the printer. Issues is l fill a canon official cartidage but printer showing error light
So can you solve this problem? I call customer service of canon, But service doesn't near me.25km range there is no canon device center. Due to lockdown I will not go at this place. So solve my problem
as early as possible..

Customer,
Amay Jogdand