Canon India — delay of parts check up and pathetic attitude of the service advisor

Address:Bankura, West Bengal, 743398
Website:www.canon.co.in

I mrs soumi sadhukhan buy a cannon copier machine from kolkata lalani infotech sailed by mr tuhin. After 5to six month my copier stop working for some servicing issue. I called to lalani infotech for service assistance and they send there service advisor mr soumen naskar. He came n chq all thing n then took out the power supply board n fixing unit. Said that there must be some problem to check you have to submit this two things to lalani infotech. I submitted as they say. Till then about 15days gone there not even call me or not given any information to me. I called many times to mr soumen nasker. He just not listen my any words. He's very very unofficial n his behaviour is just not suit to lalani infotech such a reputed company. Kindly solve this m fade up.
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https://www.consumercomplaints.inCanon IndiaCanon India — delay of parts check up and pathetic attitude of the service advisor
Canon India — delay of parts check up and pathetic attitude of the service advisor
 
1 Review
So souvikgayen3989 on Aug 5, 2017
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I mrs soumi sadhukhan buy a cannon copier machine from kolkata lalani infotech sailed by mr tuhin. After 5to six month my copier stop working for some servicing issue. I called to lalani infotech for service assistance and they send there service advisor mr soumen naskar. He came n chq all thing n then took out the power supply board n fixing unit. Said that there must be some problem to check you have to submit this two things to lalani infotech. I submitted as they say. Till then about 15days gone there not even call me or not given any information to me. I called many times to mr soumen nasker. He just not listen my any words. He's very very unofficial n his behaviour is just not suit to lalani infotech such a reputed company. Kindly solve this m fade up.
souvikgayen3989's [Complaint's author] reply, Aug 7, 2017
Still not getting a single call from the company side or from the service representative .I've call today also and the operator say that she don't know, company inform me later.I just don't understand that why they taking so much time for checking my power supply board n fixing unite are they really professional engineer?
Same as above. our printer details is "image class MF 24 bdn".
Dear sir,

I have purchase pixma E417 3 month back but now printer is not working properly . paper is not inserting in printer.

So plz solve my problem as soon as possible.

R-189, 4th floor, gali no.-8, near bari mashid, ramesh park, laxmi nagar, delhi-110092

[protected]@gmail.com
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Md Nashim Akhter

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