[Resolved]  Capital First — 16567742loan no, cheated

Address:New Delhi, Delhi

I boufht a ihone x through capital first, I paid rs29000 as down payment and financed by them was rs 64500, and confirmed me that emi would be 3760.but when i checked my loan detail on App, emi ahowing rs 3924.
Meanwhile i m getting calls from some Indian health organisation and offering some discount coupons, they claim that i have signed the form at the time of taking loan from capital first. The charge of these coupons is approx rs 2500 .
The thing is that niether i signed any form nor i was informed about these coupons.
So i want my extra amount refund.
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Sep 22, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Capital First Customer Care's response
Dear Mr. Rizwan,

This is with reference to your concerns regarding your loan.

We tried contacting you on registered contact number, however, we were unable to connect with you. We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Aug 22, 2018
Updated by Rizwan Mohd
I have sms facility niether i got call from u nor any miseed call sms. Contact me on my registered no. Which is 24 hrs available.
Aug 31, 2018
Updated by Rizwan Mohd
I have mailed to given mail id but there is no revert on this. Request you please look in to this.
Aug 31, 2018
Updated by Rizwan Mohd
Thanks, issue has been resolved.
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