[Resolved]  Capital First — 2EMI charged in a month

Address:753001
Website:Na

Hello,
My consumer durable LAN is 4700696.
I have been charged twice for the EMI in the month of January 2017.
1st via online payment and 2nd via the ecs.
I have lodged a complaint to reverse the 2nd EMI of INR 2009 to my bank account with all the necessary details via the customer care but till date it's not done. Complaint number:[protected] on 12th January 2017. It has been said that it will be reversed in 10 working days. But no response. Customer Care number is always busy. Cuttack center doesn't have customer care. Bhubaneswar center is busy/no response. Please help to resolve this issue. Sumeet Shah
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Mar 2, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Capital First Customer Care's response
Dear Mr. Sumeet Shah,

Pursuant to our conversation today, we are looking into the concerns raised by you. We would send the final response on your email address [protected]@live.com (email ID masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Sir mera easy buy card abhi tak nahi mila
mere refrigerator ka case complete ho chuka hai loan .no.7094193 pls get my easy buy wery urgently my .no. [protected]

Capital First Customer Care's response, Feb 3, 2017
Verified Support
Dear Mr. Jahid Majid,

Greetings from Capital First!

Pursuant to our conversation today, we would send the final response to your email address zaxxxxxxxxxxk@gmail.com (email id masked for security reason).

Assuring you of our best services always.

Regards,
Capital First Limited
Mujhe bola gaya aap humare costumer baniye badme apko koi bhai chin 0% dawn payment late ga aur abhi nahi de rage hai malad kohinoor
Capital First Customer Care's response, Feb 8, 2017
Verified Support
Dear Mr. Munna Royal,
Greetings from Capital First!
Pursuant to our conversation today, we trust that your query has been addressed adequately.
Assuring you of our best services always.
Regards,
Capital First Limited

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