[Resolved] Capital First — abusive recovery agents | |||
To whom it may concern, I have a personal loan account with capital first ltd. With account number 11494521. I have had a job loss and hence there have been delays in the emi each month for the last few months. However, your recovery agents keep harassing us to the point of even coming home and using foul language against my mother and threatening her and me of dire consequences. I am sharing the phone numbers of your recovery agent. He does this on a daily basis and this has caused a huge mental trauma for me and my family. We do not want to get into the consumer court thing since i have had a very good relationship with capital first. However, if this continues, i will be forced to act against these threatening calls and file an fir against the recovery agent. Their contact numbers are [protected] and [protected] (Vikas) and [protected] (Pappubhai paiti). Was this information helpful? | |||
May 28, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 27, 2018 Capital First Customer Care's response Dear Mr. Bhattacharya, we tried contacting you on your mobile number. However, we were unable to connect with you. We have sent the final response on your registered mail ID.
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1 Comment | |||
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We would like to inform that we have sent the final response on your email id hxxxxxxxir@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited