[Resolved]  Capital First — advance emi demanded by capital first and marking that as excess amount instead of marking that is concerned month emi.

Address:

Ghaziabad, Uttar Pradesh, 201013

On 1-2-2018 i received a call from capital first. That lady asked me to pay the february month emi on 1-2-2018 itself even within half an hour from her call, which is payable on 5 of every month. Even without telling me the reason for the prepayment and also asked me to submit a cancelled cheque and ecs form to them. I also asked for a e mail for this document issue but they did not sent that to me. As per the confirmation i paid the emi on 1-2-2018 itself. Then on 2-2-2018 i received a text regarding the emi again so i called the customer care of capital first the then i got to know that they have marked that as the excess amount instead of marking that as the february month emi and when i asked them that i[censored] were going to mark that as excess then why did u guys asked to the emi that same day then they were like that any call u receive regarding the emi u just need to pay it on time only. If this was so then why did they demanded the emi on 1-2-2018, i wanna know the exact reason why did they asked me to pay the emi on 1-2-2018. Also now they are about to deduct the payment by the cheque given to them by me, why so? When i have already paid for it then why should i chase you guys and why should i cordinate with u. You guys are responsible for this # not i. I want a proper answer for this and reason also. Customer care have messaged me a ticket no. 06483092 and my loan no. Is 13442506.