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Capital First Complaints & Reviews

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Last updated Nov 24, 2023
Complaints 965
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Capital First Phone Numbers

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1860 500 9900
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+91 22 4042 3400
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Capital First Head Office Address

IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First reviews & complaints page 40

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J
jfdfbc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not taken

Address:Mumbai City, Maharashtra, 560005
Website:www.capitalfirst.com

His is regarding Account Number- 6244784.

I had an EMI of 6, 478/- of 5th Dec however since I was out of station I couldn't transfer amount as this is not my salaried account. I tried to call customer care many times on[protected] however this was not reachable.

I had sufficient balance on 6th Dec however there was no EMI taken for the 2nd time and now I'm having to pay 7, 678 due to missing the EMI. I repeat...
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S
sendil27
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Care - complaint for wrong emi calculation.

Address:Bangalore, Karnataka, 560050
Website:www.capitalfirst.com

Hello team,

You guys give me call only when i post here. It is been more 2 months, but still not got any resolution for my compalint on wrong emi calculation.

I have spoken to each one in your head office, nobody is of No help. The last person to follow up on my complaint was KARTHIKEYN, But he also of no help.

Here is the list of people handled my case, Seems all are sleeping on my case, or...
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Y
yash08
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital first ebc card not received

Address:New Delhi, Delhi, 110018

Hi,

I had a consumer durable loan and the loan details mentioned here under:

Agreement no : 4993553
Agreement date : 17-dec-15
Loan amount (inr) : 16, 000
Tenure (months) : 10
Emi (inr) : 2, 000
No. of advance emi : 2
First emi due on : 05-feb-2016

And at present the loan is closed without any late payment of emi. but, still i haven't got the ebc (easy...
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G
Giri Raj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did not got card but i have card no

Address:Rangareddy, Andhra Pradesh, 500097

Dear Sir/Madam
Please Give me Back My Capital First Card
Many times I taken Loan form Our Capital First .
i have the card number but i do not have physically card many i went capital first office but thay are said OK sir we will issue the new card but till i did not got please as for as possible return back my card. because of i would like take loan .
Thanks&Regards
Yadagiri malloju
[protected]...
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R
RX Raja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Account 4999427 - Overdue Penal Charges

Address:Bangalore, Karnataka, 560084
Website:Capital First

Hi Team,

This is regarding my loan account 4999427.

I am trying for home loan and I applied in HDFC bank, but they are telling me that there is an overdue amount of Rs. 1600 towards penal charges. This is a surprise to me.

Actually, earlier my salary account was with RBS bank and as you know this bank has shutdown it’s services since August 2016.

In June/July (I don’t remember...
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P
Princexia7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan amount not disbursed

Address:Thane, Maharashtra, 400608
Website:capitalfirst.com

This is the worst experience of mine in getting a simple loan of 100000. Everything is done and i have signed the agreement. Capitalfirst took 13 signed cheques from me and its been more than 10 days capital first do not even update me what are they doing with my signed cheques. Even when i called their relationship manager vishal tiwari
Relationship manager – personal loan
He never picks the call or has blocked my number...
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D
Dev Acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A two wheeler loan which was paid a long back still it is not clear in system and i have extra ecs deducted from my account.

Address:560068
Website:www.capitalfirst.com

I used to receive calls from capital first stating i do have still 2 emi's pending. I went to the bangalore kormangala branch for a clarification as it is effecting my cibil since a long period of time. And got it clarified i have already paid my 9 emi's for the loan as i have paid 3 emi's in advance and i do have the receipt still with me.
They are not able to retrive the information and saying its too old data they have to check...
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H
hp mohan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need account statement for the car loan availed loan account no 5383533

Address:560039

Dear sir
i am very sorry to complain you that i need a car loan account statement for this financial year as i have to submit my it returns
i am repeatedly calling your toll free no but that no is not in service.if i call land line in Mumbai nobody is responding they put my call on hold for hours together is this the way you serve the customers ? i am very sorry to say this.
till know nobody has informed about my login...
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S
sendil27
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for wrong EMI calculation.

Address:Bangalore, Karnataka, 560050

I had taken a Consumer Loan (8 EMI option) while buying a Washing machine (17000) and Microwave oven (Rs.11000) from giriasindia (Basavangudi branch) Bangalore.

Initially when I took the loan, I have paid the down payment for both the loans.

Down payment paid for Loan Account No: 8140604 for Rs.17000 is Rs. 1300
Down payment paid for Loan Account No: 8140661 for Rs. 11001 is Rs. 1070

But...
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A
Asyed
from Rewari, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to get any loan

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.capitalfirst.com

Thanks for your information on past convertsion. LAN 4422004 frm capital first as per your policy your not providing a Emi card for me. Ok then why are you block the my all credentials ill paid the all amount on your accounts overdue and CB charges nearly 20.000/- ill take the loan of 50.000/- from you. Il get the noc also from your end Please resolve the my issue asap I'm applying any loans its rejected I'm unable to get any loans or credit...
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A
Akshayak14
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swap charges levied

Address:Pune, Maharashtra, 411014

My name is Akshay Katkar. Many times I have received message from capital first for pre closure of loan without any charges.
I have visited your pune branch for changing ecs from Citi bank to SBI. They suggested me to give post dated cheque instead of doing ecs as my remaining loan period is very less (6 months). As suggested I gave him post dated cheque.
Today I just saw statement wherein I see some swap charges of Rs 500...
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B
bathuluru mahesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Two Wheeler Loan

Address:Bangalore, Karnataka, 560102
Website:www.capitalfirst.com

Hi,

My agreement No : 5076522.

Capital fist has been settled 41, 000 to close my account and i received settlement form also. i have paid the amount of 41, 000 on 21st Oct 2016.

i called to Kaushik (Koramangala, Bangalore) from capital fist, he said nothing pending from him i need to follow up with Customer Care and i called to customer care 15 days back they asked me to send settlement form and...
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R
Rose4ap
from Bantval, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital first Easy Buy Card

Address:Bangalore, Karnataka, 560067

I did not got easy buy card from finance company
I have received massage from finance company that dear customer, thank you for applying for easy buy card with us. Your card has been dispatched via @ Indiapost by 11 Nov-16 subject to regular and prompt emi payments. Capital first
But after regular paying my emi i m not got my card, it is six months over.
So pls send my card
My loan number is -LAN-5701724
Thank...
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M
menumbaone
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital first card blocked

Address:560094
Website:www.capitalfirst.com

Hi Team,

My loan # is 2594122. I do not have any late payments on my loan. I have also cleared one of the loans already. Today I am surprised to see that my card (card# 1476113), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent and the supervisor spoke very rudely, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer,...
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V
vinayak.sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Loan

Address:Mumbai City, Maharashtra, 400063

When applied for HOME Loan from HDCF in year 2012,
I came to know from CIBIL and HDFC

That there is some consumer loan outstanding against me as per the below

details.

The details provided by CIBIL


SrNo Member Name Account Number


1 FCFSL 317821


The details provided by HDFC


Control Number...
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A
Asyed
from Rewari, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capital first emi card was blocked

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.capitalfirst.com

Dear Sir & Team,

i am syed from Hyderabad i held four loans from capital first consumer durable loans, its also cleared settlement and ill get the NOC also but i went took new product at dealer at the time they told my easy buy card was permanently blocked your not eligible for took any loans. i am get the sms from capital first Dear Customer Your Easy Buy Card no 1734848 Unblocked Please Contact Capital First. ill asking...
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9
9901475069
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from Ur side

Address:Bangalore, Karnataka, 560096

My name Ravi s, card number is[protected] Last week We applied for personal loan but there is no response from Ur side whether it is approved r rejected so please inform what happened... We hoped lot in Ur company but now we are getting very bad opinion on Ur company, so please understand our problem we eagerly waiting for Ur feedback so as early as possible . This loan is urgently needed for us so don't ignore ...Reply [protected]@... [protected]@gmail.combr...
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S
sandeep.sumit23
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi card no received

Address:452020

Hi. Mera loan nob -4827952. Mera 11mahine hogaye hai. Muje abhi tak emi card nehi mila hai. Pls muje mera card bhijawane ki karpa kare kyo ki mere 3 dost bhi aap k yahi se loadn leme ka soch rahe hai par mera emi card nahi aaya to vo bhi apna man kam bana rahe hai ku ye kisi company hai jo card hi nahi bhejti hai pls aap mard bhej denge to vo bhi loan le lenge kyo ki mera emi card dekh kar unko vishwash ho jaye ga or vo loan le lenge.. Or...
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G
gauravdutta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Acc not closed by Capital First Loan Account Number 3962633. & Card Blocked By Capital First (Harassment by your Company)

Address:110045

Dear Sir,
I’m writing you to request about my loan Acc No. 3962633. This is to inform you that I missed an EMI of this account number in April Month… Payment of Rs 1912/- and EMI Ending date is 5 May 2016.
1. I paid missed EMI Amount On[protected] with fine of Rs 400/-. Total Amount Paid by me on 19 May is Rs 2312/-.
2. But When I tried to download NOC it shows that NOC can be provided after Loan Maturity Date only.br...
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Pravin9280
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tw loan foreclosure

Address:Mumbai City, Maharashtra, 400093
Website:Capitalfirst.com

Respected sir
Loan ac no :- 4055555
Name :- sunil s shetty
I had a tw loan which was closed on 12th september paid by cheque 61999/- stil mera loan close nhi hua n jab bhi call karta hu tab bs ek he response ata h hoga 15 working days me. ab tha 50 times call kiya still kuch kaam nhi bana abi bhi wahi jawab ata h or mera request no h 01939009...
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