[Resolved] Capital First — Blocked my emi card without any reason | |
I am the customer of capital first since 2014, i have taken a bike from capital first vehicle loan and consumer loans also from capital first, in view of my payment regularity the company has issued a easy buy card on my name by charging 300/- by that time bearing no.1552568 and its validity is upto 10/18, and on that card i have availed nearly 6 to 7 consumer loans and paid the regular emis of rs.12, 000/- per month without any fail or even 1/- pending i have cleared all the loans, there is no single cheque bounce even. Considering my track your people pleased to blocked my card without any reason, whenever i am calling to the call centre they are simply informing me that due to some internal affairs my card has been blocked and it will unblocked after 90 days and i am hearing the same reply since october, 2016 and till day i have called upon to the customer care for 3 times and getting the same reply, even yesterday also they gave me the same reply that it will be un blocked after 90 days. I just want to know the fact that why my card has been blocked? will it unblocked now or not? if not i don't want this bloody card which is of no use and i want my money of rs.300/- which was charged by your people at the time of issuing the card back immediately, otherwise i will proceed legally. Need urgent reply Was this information helpful? | |
Apr 15, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Mar 14, 2017 guruprasad.D's response up garde my card
Verified Support Mar 15, 2017 Capital First Customer Care's response Dear Mr. Naga Prasad, We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |
2 Comments | |
Comments
I need my bike loan details Regards Ashoka K M mail id:[protected]@gmail.com mob no: [protected] loan no 3142
Capital First Customer Care's response, Mar 24, 2017
Verified Support
Dear Mr. Ashoka K M,
This is with reference to your concerns regarding your loan account.
We would send the final response to your email address Axxxxxxxxxx5@gmail.com (email id masked for security reason).
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your loan account.
We would send the final response to your email address Axxxxxxxxxx5@gmail.com (email id masked for security reason).
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your loan account.
We tried contacting you on 9xxxxxxxx9, however, we were unable to connect with you.
We are looking into the concerns raised by you and we would send the final response on your email id gxxxxxxxxxxad@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited