[Resolved] Capital First — Capital First 2EMI charged in a month | |||
Hello, My consumer durable LAN is 8847726 I have been charged twice for the EMI in the month of dec 2016. 1st via online payment and 2nd via the ecs. I have lodged a complaint to reverse the 2nd EMI of INR 4374 to my bank account with all the necessary details via the customer care but till date it's not done. Complaint number:02706022 on 7th Feb2017. It has been said that it will be reversed in 10 working days. But no response. Customer Care number is always busy.customer care no response. Please help to resolve this issue. x david Was this information helpful? | |||
Mar 11, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Feb 08, 2017 Capital First Customer Care's response Dear Mr. David Raj, Greetings from Capital First! Pursuant to our conversation today, we would like to inform that we are looking into the concerns raised by you and we would send the final response on your email address [protected]@gmail.com (email ID masked for security reasons) Assuring you of our best services always. Regards, Capital First Limited | |||
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This is with reference to your concerns regarding your loan account
We would request you to write to us as [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited