[Resolved]  Capital First — Capital first Easy Buy Card

Address:Bangalore, Karnataka, 560067

I did not got easy buy card from finance company
I have received massage from finance company that dear customer, thank you for applying for easy buy card with us. Your card has been dispatched via @ Indiapost by 11 Nov-16 subject to regular and prompt emi payments. Capital first
But after regular paying my emi i m not got my card, it is six months over.
So pls send my card
My loan number is -LAN-5701724
Thank you your's faithfully
Tama Paul
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Dec 26, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
Capital First Customer Care's response
Dear Ms. Paul,

This is with reference to your concerns regarding Easy Buy Card.

We tried calling you on your registered mobile number 974xxxx690 multiple times, however, we were unable to connect with you. (mobile number masked for security reason)

We request you to share your alternate contact number on social.[protected]@capfirst.com to assist further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

i did not get my EMI card yet.I have received massage from finance company having information thai my EMI card no is 4431432 but after regular paying my EMI i did not get my EMI card, it is six months over.
So plz send my EMI card

SAMIR ROY
madhyasantinagar
Loknath mandir road end
po. Dabgram B.O
ps-Bhaktinagar
Dist - jalpaiguri
pin - 734004
mob - [protected]
alternate mob [protected]
Capital First Customer Care's response, Jan 17, 2017
Verified Support
Dear Mr. Roy,
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we understand that your concerns pertaining to Easy Buy Card has been addressed.
Assuring you of our best services always.
Regards,
Capital First Limited

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