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[Resolved]  Capital First — change a loan date

I bought a samsung led tv in sathya show room at kelambakkam on last two month before by loan in capital first, my loan number is 18487721. My payment date every month 2 nd. That show room sales mens / womens didnt inform about payment date. So first month payment was pay with bounce charge second month i payed as per date. But please change a date from this month after 6th. Because of my salary date is 5 th.
I requesting you to pls change loan date its very difficult pay to me on every month 2 nd
Thanking you
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Complaint marked as Resolved Mar 8, 2019

Complaint Status


[Feb 01, 2019] Capital First customer support has been notified about the posted complaint.
Verified Support
Capital First Customer Care's response Feb 05, 2019 Dear Customer,



This is with reference to your concerns regarding your loan account.



With regards to the concerns raised, we would like to inform you that EMI will be presented as per repayment schedule hence, we express our inability to change/ hold the presentation till the loan is active.



Assuring you of our best services always.



Regards,

Capital First Limited
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