[Resolved]  Capital First — change date of emi

Address:New Delhi, Delhi, 110092
Website:[email protected]

I would like to change my emi due date as i get my salary by every month of 7 and you set due date as 2 of every month nd it's diffuclt for me to arrange money by 2 of every month.. This leads to paying bounce charge.. It's not my mistake dat u selected 2 of evry mnth as due date.. Plz it's my humble request to look into this and help me to resolve the issue.. Today a agent called me from company regarding the payment i told the same to that man he just said it's ur respnsibilty to arrange thr money and just cut the phone.. Very bad coustmer servc..
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Sep 6, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Aug 05, 2018
Updated by VISHAL V NAIR
Thank you
Aug 05, 2018
Updated by VISHAL V NAIR
Why this has been marked as resolved when my issue is still unresolved..u need to keep it as pending or open.
Verified Support
Aug 06, 2018
Capital First Customer Care's response
Dear Mr. Nair,

We are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your contact number and Loan account number to address your concern.

Regards,
Capital First
Complaint comments 

Comments

Dear Team,

Please send my two wheeler loan NOC.

Loan Number : 1895355

Bike number : GJ23 AP 7166
Name : Satishkumar Bhanubhai Harijan
Location : Anand

Regards
Satish

Capital First Customer Care's response, Aug 7, 2018
Verified Support
Dear Mr. Jadav,



This is with reference to your concerns regarding your loan account.



We would request you to write to us at [email protected] with your contact number to assist you further.



Assuring you of our best services always.



Regards,

Capital First Limited
I have taken a durable loan from capital first and at the time of loan they said that you will get the card after 4 successful installments and I have already paid 7 installments till date but still i haven't got my card. please check.
Capital First Customer Care's response, Aug 16, 2018
Verified Support
Dear Ms. Priyanka Badhwar,



This is with reference to your concerns regarding our services.



We would request you to write to us at [email protected] with your loan application details and contact number to assist you further.



Assuring you of our best services always.

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