[Resolved] Capital First — Cheating business,by fraud name's and Documentation | |||
My Name is Keerthi Kala Muniganty, Applied for Personal loan from hyderabad, got verification call on 17th May and approved amount was 3lacs and 2, 92000 lacs would be deposited in my account is what told by that representative who called me. Again got another verification call on Monday 19th may, on 21st document were collected from my home and on 23rd house verification person visited. everthing went smooth, but when I called Capital first Concerned agent who took my documents and Also Rudresh ([protected]), he updated the status saying that, name with which they logged in my application form was KEERTHIKA..where as my name was KEERTHI KALA, because of which loan is not processed . But I would like to ask ..Writing name incorrectly was not my mistake, When I provided all the required documents correctly, why is that my application was not processed. Though the person wrote name incorrectly.Loan would be approved on my PAN CARD.So On my pan card Name is :KEERTHI KALA MUNIGANTY only. So I kindly request the team to process my loan, considering my request. Name : Keerthi Kala Muniganty Address: plot no :31, Flat no :101, Sri Venkateshwara Nilayam, Puppalguda, Manikoda, Hyderabad, 500089. Loan Application number :18567200 I tried contacting Toll Free Helpline[protected] or email us at customer.[protected]@capitalfirst.com they only suggenst me to go and talk with the concern branch people in hyderabad. But when I contact them they only say that, they wrote my name incorrectly in the form, because of which they could not take out the DD on my name. "Its a mistake of the person who entered my name incorrectly in the form, Because of which I am suffering -my loan got rejected" But my question is your team will approve loan's depending on my credit rating according to pan card. When my name on the pan card and the Id proofs given by me matches well, What is the reason of rejecting my application "ONLY BECAUSE OF THE MISTAKE DONE BY THE PERSON WHO IS ENTERING OR WRITING THE DATA IN THE APPLICATION FORM" And branch people ask me to simply re-apply again.I tried doing that as well, But I don't see proper response. I request you to consider this on the highest priority and solve this, and kindly process my loan accordingly and do the needful. NOW AM SCARED THAT, MAY BE THEY HAVE MISSUED MY DATA AND TOOL LOAN ON MY PAN CARD AND GAVE IT TO SOME ONE. PLEASE SOLVE IT ASAP Thanks, Keerthi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
They are always talking aggressive whenever I got call from them. I was suppose to First Capital is best to get a loan, but its my first & last time with First Capital. Their employees cheating with customer.
Pleas see below details of your Fraud Employee.
Name : Manoj
Contact No : [protected].
First Capital is too fraud.