[Resolved] Capital First — Complaint about false dues.

Mishraaas

from Raipur, Chhattisgarh

Address:	Indore, Madhya Pradesh, 452010
Website:	Capitalfirst.com

Hi,
I have taken a loan for a led tv from capital first. About the time of nov 2016 ECS failed to deduct my emi.
A person from capital first called me and told me that my emi has not been debited. I checked and he was right, so he approached me for collecting the same. As due to demonitisation i was only able to submit 4500 (due to atm limit), i told him to come after one week as i was about to go out of town. After about 20 days some other person called me and told me that he was sent capital first for collecting the remaining amount i.e 1056 approx and he also conferenced with area manager in indore office. I gave him the amount. The area manager also assured me that there will be no penalties. The problem is that I didnot get a receipt from both of them. Please help.
Regards,
Suyash Mishra
LAN 6652477

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Jul 17, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Capital First Customer Care's response Dear Mr. Mishra,

This is with reference to your concerns regarding your loan account.

We would like to inform that we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited