[Resolved] Capital First — complaint against bounce charge | |||||
I have deposited the money of my emi but for the minimum balance of my bank account the minimum balance charge has been debited and the emi bounce again i have deposited the money with bounce charge capital first the emi was on 5th which has bounced and i have deposited on 6th capital first did not cut the emi and bouncharge he cut the emi on 15 or i think on 16th of that month and then capital showing the bounce charge 800 which was 400 so please i request u kindly pls take 400 bonce charge from me which is very helpful for me and u can debit 400 bounce charge anytime from my bank account which is linked to my emi loan account Was this information helpful? | |||||
Dec 16, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 Capital First Customer Care's response Dear Mr. Reza K, Greetings from Capital First! This is with reference to your concerns regarding your charges. We tried contacting you on your mobile number 80xxxxx81. However, we were unable to connect with you. We are looking into the concern raised by you and we would send the final response on your e-mail id [protected]@gmail.com. (mobile number and e-mail id masked for security reasons). Assuring you of our best services always. Regards, Capital First Limited | |||||
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118 rs rs diducted on 14 november
i have a loan from capital first for iphone.
I need to know the reason and want my money back. As it was communicated to be interest free loan on the purchase of the mobile phone.
Once resolved this should not happen again in future.
Greetings from Capital First!
This is with reference to your concerns regarding your charges.
We request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited