[Resolved]  Capital First — Consumer Loan Agreement No: 2478958

Address:500009

Have taken the loan amount of Rs. 16000/- and after deducting pre EMI you have paid Rs. 14, 224/- and the monthly EMI is Rs. 1778/-. I have made the repayment as follows:

EMI ECS Date Payment Date Cash / ECS/transfer

1 5.11.14 5.11.14 1778 ECS
2 5.12.14 5.12.14 1778 ECS
3 5.1.15 31.1.15 1778 cash
4 5.2.15 24.2.15 1778 cash
5 5.3.15 23.3.15 1778 cash
6 6.4.15 18.4.15 5678 online

Total paid 14568

To my surprise, you have raising the demand above Rs. 12, 000/- to be paid. In fact since I am not available from fourth instalment to overcome the inconvenience I have made entire balance amount of 3 instalments on 18.4.2015 to avoid irregularity in my account. You also informed CIBIL and my CIBIL is effected without any reason.

Hence, I request you to close the account and I am ready to bear any nominal charges for cheque bounces made. In case if it is not settled I will be compelled to approach the court since my CIBIL is also effected due to no reason.

I look forward for your response.
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Mar 6, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Capital First Customer Care's response
Dear Ms. Prabha,

Pursuant to our conversation today, we would send the final response to your email address [protected]@yahoo.com (email id masked for security reason).

Assuring you of our best services always.

Regards,
Capital First Limited
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