[Resolved] Capital First — consumer loan closed still not updated correctly in my cibil records | |
I had a consumer durable loan from capital first a/c no-574201 taken in 2012 with 15 emi of Rs-1467 each among these capital first is saying that 3 EMI were not deposited but I had paid all few EMIs were collected from their field boy. If these EMIs were pending then why capital first never contacted me for payment last month when I checked my CIBIL score I found that my CIBIL score is hampering due to capital first account. So I contacted capital first and they told me that now the amount is Rs-59198 they made 1467×3=4401 to 59198 I don't understand what kind of penal charge Rs-49000 capital first is taking. Then I visited their Rajendra place New Delhi branch to close this account there I met a lady at and she told me that if you will pay whole amount Rs-59198 then your CIBIL records will be cleared so, I made whole payment of Rs 59198 receipt attached. After this they issued a no due certificate too but in my CIBIL records they had mentioned post(WO) settled which is again a negative remark I don't understand why they had mentioned settled as I had not taken any discount and made full payment to them. I complained for this several times to them but no one is ready to resolve this. This company feels that people are Fool and dump. I will never recommend this company to anyone they are highly unprofessional and liars. Was this information helpful? | |
Jan 6, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Dec 06, 2018 Capital First Customer Care's response Dear Mr. Janmeda, This is with reference to your concerns regarding your loan account. We wish to inform that we have sent the final response on your email id. Assuring you of our best services always. Regards, Capital First Limited | |
3 Comments | |
Comments
Hi sir I have taken the loan 1500.. I am already paid with penalty... totally paid 2500... y r u reflected my cibil report...
Capital First Customer Care's response, Dec 11, 2018
Verified Support
Dear Mr. Reddy
Greetings from Capital First!
This is with reference to your concerns regarding CIBIL.
we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern
Assuring you of our best services always.
Best Regards,
Capital First Limited (Customer First @ Capital First)
Greetings from Capital First!
This is with reference to your concerns regarding CIBIL.
we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern
Assuring you of our best services always.
Best Regards,
Capital First Limited (Customer First @ Capital First)
This is into your notice that i have not purchase anything from futurem capital & you have already deducted rs.500/- of 2-3 times.
Kindly revert to same amount in my account.
Waiting for your explanation.
Kindly revert to same amount in my account.
Waiting for your explanation.
NAMITA KAMBLE's reply, Dec 1, 2018
This is into your notice that i have not purchase anything from futurem capital & you have already deducted rs.500/- of 2-3 times.
Capital First Customer Care's response, Dec 12, 2018
Verified Support
Dear Mr. Kamble,
Greetings from Capital First!
This is with reference to your concerns regarding amount debit.
we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern
Assuring you of our best services always.
Best Regards,
Capital First Limited (Customer First @ Capital First)
Greetings from Capital First!
This is with reference to your concerns regarding amount debit.
we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern
Assuring you of our best services always.
Best Regards,
Capital First Limited (Customer First @ Capital First)
This is with reference to your concerns regarding your loan account.
We wish to inform that we have sent the final response on your email id.
Assuring you of our best services always.
Regards,
Capital First Limited