[Resolved]  Capital First — Documents submitted still being charged ecs bounce charges

Address:New Delhi, Delhi
Website:www.capitalfirst.com

I had bought an AC from Capital first despite submitting all the required documents twice at Reliance in GIP Mall i am still being charge the ECS bounced Charges every month . This company is a Fraud and RELIANCE DIGITAL at GIP Mall noida is also involved in it ..

I have been calling up customer care almost every month to know the status and it is ridiculous that despite the fact that all documents are placed the call centre still is Charging ... Nice way to earn Money . Loan account number is 5701134.
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May 9, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Capital First Customer Care's response
Dear Ms. Duggal,

This is with reference to your concerns regarding ECS and charges waiver.

Further to our telephonic conversation, we would like to inform you that we would send the final response on your email ID harxxxx.[protected]@fabindia.net (email ID masked for security reasons)

Assuring you of our best services always.

Regards,
Capital First Limited
Oct 14, 2016
Updated by Harpreetduggal1977
Can I know the procedure to close the loan
Complaint comments 

Comments

Can i kindly know the procedure to close the loan

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