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Capital First Complaints & Reviews

4
Updated: Oct 14, 2026
Complaints 966
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769
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Capital First reviews & complaints page 4

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R
Rajesh Rajendiran
from Arani, Tamil Nadu
Dec 18, 2021
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Sir

I Have Paid my EMI but still from capital float keep on following via calling and Messages. Even though i have submitted all the backup evidence documents. in that there is no proper response, even several mail also sent still no response.

in this regards my CIBIL will affected .
Payment detail attached.

Kindly Resolve.
Capital First customer support has been notified about the posted complaint.
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    S
    Saubhagya Ranjan Das
    Dec 15, 2021
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    Address: Bhubaneshwar, odisha, india

    My self saubhagya ranjan das. I was closed a cheq bounce loan with penalty and follow all the protocol as per guidelines and they told me that your can take another loan after (6 months )deposit your overdues.but i recently applied for a loan and found that my card is permanently blocked and my civil score is 550.

    That was my last loan which is in 2018 -19.

    I called customer care but they can't solve my issue and ans me that your card is permanently blocked and we can't do anything from ourside..

    I.e- after clear my all outstanding i am unable to take another loan from this company or other company as my CIBIL score is also decrease.
    Capital First customer support has been notified about the posted complaint.
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      G
      Gaganpreet singh gill
      Nov 20, 2021
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      Myself Gaganpreet singh. My contact number is [protected]. I applied for a home loan from SBI. But they are unable to process my loan because It is showing a business loan from capital first amounting Rs, 41, 00, 000(Forty one lacs) which is written off. But i never
      applied for a business loan. Please check your system & revert asap. Otherwise i have to go to consumer courts.
      Capital First customer support has been notified about the posted complaint.
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        A
        Alwin510
        Nov 12, 2021
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        Mob no : [protected]
        I have 0 active loans...but my easy buy card is temporarily blocked.
        Please Unblock as soon as possible as it is urgent.
        Capital First customer support has been notified about the posted complaint.
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          R
          Rakesh rocky
          from Bengaluru, Karnataka
          Nov 11, 2021
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          Address: bangalore

          Dear Sir,

          i taken the two Weler loan on 2014 and my end date is 2017 and i got 8 check bounce and after that paid the check bounce charges after that they are not provide the Noc letter
          Capital First customer support has been notified about the posted complaint.
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            R
            rudavath
            Oct 11, 2021
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            Address: Hyderabad

            ​I am getting calls from agents and talking nonsense. I actually took one product from Capital First and I paid 4 EMI out of 9 EMI. due to my financial issue I didn't make the payment on time . I told them clearly about my finances and I asked time for payment. After this conversion still they are calling and harassing and using abusive language and also calling my reference number and talking abusive.

            I am getting calls from 4 Oct 2021​ and I told them within 2 or 3 days ​i ​ will make it but unfortunately didn't arrange the amount and the same thing was informed to them ​and asked for a time till 25th Oct 2021 . ​still ​they are calling me doing harassment and using abusive language.

            agents name : Satish and Akhil
            Capital First customer support has been notified about the posted complaint.
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              S
              Santhoshshetty44
              Oct 8, 2021
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              Address: IDFC FIRST Bank LTD. IDFC FIRST Bank LTD. Unit No. B 3, 4th Floor Ashar IT Park, Road No 16Z Wagle Industrial Estate ,Thane, Maharashtra, India 40060

              Consumer durable loan
              Acount number 30651961
              Santhosha k
              Mobile [protected]
              E mail [protected]@gmail.com

              Loan amount 29062
              Gross tenure 20 months
              Monthly emi 1955
              I made 19 months payment
              I made by paytm payment before 3day they did bounce and I got bounce charges after making payment 1769.54
              Capital First customer support has been notified about the posted complaint.
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                J
                Jackygautam20
                from New Delhi, Delhi
                Oct 4, 2021
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                Address: 16/14i bapa nagar pyare lal road gali no 5 karol bagh new delhi 5..

                Mai chander parkash mera loan no 2470616... Muje noc ni de rhe mai ek heart patient hu.. aur Muje apne ilaj ke liye hospital mai noc dikhani hai.. par wo bhej hi nahi rhe roj kal kal karte hai.. Muje apne ilaj mai pareshani ho rhi hai.. bina noc ke .. plz plz Muje meri noc de de ... ni toh mai police complement karuga .. bas
                Capital First customer support has been notified about the posted complaint.
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                  5
                  56rakeshkk8294
                  Oct 2, 2021
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                  Address: panipat

                  Dear sir,
                  i am writing this mail to inform you that i have changed my cell phone no and my previous nomber is no longer with me. so it is my humble request to please change my cell no [protected] in my account 24138283 and request to please provide my net banking/ mobile banking user and password . it is my request to please do the above mentioned change as soon as possible
                  I hope you immediately look into the issue .

                  Name Rakesh kumar srivastava
                  lone account no 24138283
                  old mobile no [protected]
                  new mobile no [protected]
                  email id [protected]@gmail.com
                  Capital First customer support has been notified about the posted complaint.
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                    M
                    Mubid Ullah
                    Aug 3, 2021
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                    Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now.
                    Capital First customer support has been notified about the posted complaint.
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                      R
                      Rohlok024
                      Jul 30, 2021
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                      Address: Ashar IT park, Thane

                      Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive any payment request in any form. Bust since couple of months their recovery agents are calling me and my family and harassing for EMI payments.
                      Capital First customer support has been notified about the posted complaint.
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                        R
                        rohit raneja
                        Jul 29, 2021
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                        Address: [email protected]

                        Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details
                        Capital First customer support has been notified about the posted complaint.
                        Jul 29, 2021
                        Updated by rohit raneja                         Dear sir please tell me my easy buy card capital first customer care number
                        Not a valid number [protected]
                        Please provide me customer care number and call me please
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                          A
                          aneesh5000
                          May 31, 2021
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                          Resolved

                          IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
                          Very irritating...More than 20 calls in one day... what's this???

                          My info
                          Mob [protected]
                          Mail. [protected]@gmail.com
                          Jun 3, 2021
                          Complaint marked as Resolved 
                          They resolved my issue
                          Capital First customer support has been notified about the posted complaint.
                          View replies
                          Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
                          Reply
                          I have taken a cousumer loan from idfc and repaid 4 emi succesfully
                          First you give me easy buy card with 50k limit and without any reason you block it why tell me i[censored] want to block it then why u have given it to me
                          After closing this loan i wil not going to use ur service again its worst
                          My nmbr [protected]
                          Mail id [protected]@gmail.com
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                            A
                            akshay7678
                            May 9, 2021
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                            Address: nashik

                            I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
                            MOBILE NO [protected]
                            loan no 18820291
                            Capital First customer support has been notified about the posted complaint.
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                              J
                              [email protected]
                              May 7, 2021
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                              Address: 2 Eliphinstone rd, parel east,parel mumbai 400012

                              Hi Team,

                              Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and asked 10k to process the loan, i disagreed for this and asked them to refund the 3.6k amount which i have paid to them. now when i call them the number is blocked and not responding. I dont know why this people are cheating in this pandemic situation why are they playing with poor people money. I request you to take right action on this issue
                              Capital First customer support has been notified about the posted complaint.
                              May 10, 2021
                              Updated by [email protected]                               It's not just enough, please refund my money
                              View replies
                              Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
                              Reply
                              [email protected]'s [Complaint's author] reply, May 10, 2021
                              The link is not opening, please reshare the link
                              I am not satisfied with the solution, please refund me 3600 asap
                              Reply
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                                M
                                Mukesh_111111
                                May 3, 2021
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                                My cibil in showing 50000 loan in active
                                Capital First customer support has been notified about the posted complaint.
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                                  S
                                  suhail18.h
                                  May 2, 2021
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                                  My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want this query to be solved, please help, thank you
                                  Capital First customer support has been notified about the posted complaint.
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                                  Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                                    S
                                    sanjay Aba Mane
                                    Apr 27, 2021
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                                    Address: HAFFKINE COMPOUND BLDG. NO. 2 ROOM NO. 11, DR. E. BORGES MARG, PAREL MUMBAI

                                    Two Wheeler Agreement No 1853419,
                                    This is regarding my two wheeler pending fine amount Rs.818.
                                    This amount is pending from March 2017. Regarding this amount, I
                                    have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response.
                                    Capital First customer support has been notified about the posted complaint.
                                    View replies
                                    Hi, please click here https://idfcfir.st/m1b031 to share your contact details for assistance - Alisha
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                                      D
                                      deva9603
                                      Apr 24, 2021
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                                      Resolved

                                      Address: C-18, 8th Bn tssp, Kondapur

                                      My capital first emi card limit to bank account..
                                      Name. B Devaprasad
                                      Bank a/c no.[protected]
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Capital First customer support has been notified about the posted complaint.
                                      Apr 24, 2021
                                      Updated by deva9603                                       Pan number..bltpp0224j
                                      [protected]
                                      View replies
                                      Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                                        N
                                        Nagamaniii
                                        Apr 21, 2021
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                                        I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical card. My ID is C[protected] nd mobile number [protected]
                                        Capital First customer support has been notified about the posted complaint.
                                        View replies
                                        Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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