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Capital First Complaints & Reviews

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Last updated Nov 24, 2023
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Capital First reviews & complaints page 4

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M
Mubid Ullah
Aug 3, 2021
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Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now.
Capital First customer support has been notified about the posted complaint.
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    R
    Rohlok024
    Jul 30, 2021
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    Address:Ashar IT park, Thane

    Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive any payment request in any form. Bust since couple of months their recovery agents are calling me and my family and harassing for EMI payments.
    Capital First customer support has been notified about the posted complaint.
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      R
      rohit raneja
      Jul 29, 2021
      Jul 29, 2021
      This thread was updated on Jul 29, 2021
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      Address:[email protected]

      Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details
      Capital First customer support has been notified about the posted complaint.
      Jul 29, 2021
      Updated by rohit raneja
      Dear sir please tell me my easy buy card capital first customer care number
      Not a valid number [protected]
      Please provide me customer care number and call me please
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        G
        Gokul Babu
        Jun 1, 2021
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Address:Chennai

        Hi Team,
        I'm receiving nearly 20 calls regularly from IDFC for getting loan and informed several times I'm not interested in such loans. But still I'm getting the calls on regular basis and I'm afraid someday or other my frustration will freak out result in scolding them as this is unacceptable to call a person nearly 20 times for which he is not accepted to. Kindly take immediate action or I will sue in court making such unwanted calls and creating violence to personal life under prevention o[censored]nsolicited telephone and protection of privacy act.
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Capital First customer support has been notified about the posted complaint.
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          A
          aneesh5000
          May 31, 2021
          Jun 17, 2021
          This thread was updated on Jun 17, 2021
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
          Very irritating...More than 20 calls in one day... what's this???

          My info
          Mob [protected]
          Mail. [protected]@gmail.com
          +2 photos
          Jun 3, 2021
          Complaint marked as Resolved 
          They resolved my issue
          Capital First customer support has been notified about the posted complaint.
          Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
          I have taken a cousumer loan from idfc and repaid 4 emi succesfully
          First you give me easy buy card with 50k limit and without any reason you block it why tell me i[censored] want to block it then why u have given it to me
          After closing this loan i wil not going to use ur service again its worst
          My nmbr [protected]
          Mail id [protected]@gmail.com
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            A
            Anaparthi Guru Prasanna Kumar
            May 10, 2021
            May 11, 2021
            This thread was updated on May 11, 2021
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            My Name is Anaparthi Guru Prasanna Kumar, My Customer ID is C[protected]. I am unable to login on Capital First Website.

            I want to change my registered number
            Aug 6, 2021
            Complaint marked as Resolved 
            Capital First customer support has been notified about the posted complaint.
            Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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              A
              akshay7678
              May 9, 2021
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              Address:nashik

              I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
              MOBILE NO [protected]
              loan no 18820291
              +1 photos
              Capital First customer support has been notified about the posted complaint.
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                J
                May 7, 2021
                May 10, 2021
                This thread was updated on May 10, 2021
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                Address:2 Eliphinstone rd, parel east,parel mumbai 400012

                Hi Team,

                Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and asked 10k to process the loan, i disagreed for this and asked them to refund the 3.6k amount which i have paid to them. now when i call them the number is blocked and not responding. I dont know why this people are cheating in this pandemic situation why are they playing with poor people money. I request you to take right action on this issue
                Capital First customer support has been notified about the posted complaint.
                May 10, 2021
                Updated by [email protected]
                It's not just enough, please refund my money
                Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
                [email protected]'s [Complaint's author] reply, May 10, 2021
                The link is not opening, please reshare the link
                I am not satisfied with the solution, please refund me 3600 asap
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                  M
                  Mukesh_111111
                  May 3, 2021
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                  My cibil in showing 50000 loan in active
                  +1 photos
                  Capital First customer support has been notified about the posted complaint.
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                    S
                    suhail18.h
                    May 2, 2021
                    May 4, 2021
                    This thread was updated on May 4, 2021
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                    My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want this query to be solved, please help, thank you
                    +3 photos
                    Capital First customer support has been notified about the posted complaint.
                    Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                      S
                      sanjay Aba Mane
                      Apr 27, 2021
                      Apr 28, 2021
                      This thread was updated on Apr 28, 2021
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                      Address:HAFFKINE COMPOUND BLDG. NO. 2 ROOM NO. 11, DR. E. BORGES MARG, PAREL MUMBAI

                      Two Wheeler Agreement No 1853419,
                      This is regarding my two wheeler pending fine amount Rs.818.
                      This amount is pending from March 2017. Regarding this amount, I
                      have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response.
                      Capital First customer support has been notified about the posted complaint.
                      Hi, please click here https://idfcfir.st/m1b031 to share your contact details for assistance - Alisha
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                        D
                        deva9603
                        Apr 24, 2021
                        Apr 26, 2021
                        This thread was updated on Apr 26, 2021
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:C-18, 8th Bn tssp, Kondapur

                        My capital first emi card limit to bank account..
                        Name. B Devaprasad
                        Bank a/c no.[protected]
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Capital First customer support has been notified about the posted complaint.
                        Apr 24, 2021
                        Updated by deva9603
                        Pan number..bltpp0224j
                        [protected]
                        Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                          N
                          Nagamaniii
                          Apr 21, 2021
                          Apr 23, 2021
                          This thread was updated on Apr 23, 2021
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                          I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical card. My ID is C[protected] nd mobile number [protected]
                          Capital First customer support has been notified about the posted complaint.
                          Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                            S
                            Swasthik Bhat9
                            from Puttur, Karnataka
                            Apr 10, 2021
                            Apr 12, 2021
                            This thread was updated on Apr 12, 2021
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Koramangala, Bangalore

                            IDFC Bank Ltd Case # [protected]: Fwd: IDFC FIRST Bank Loan Account No. 638682

                            Haven't received even the soft copy of my NOC, tired of non responsive staffs.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Capital First customer support has been notified about the posted complaint.
                            Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.- Team IDFC FIRST Bank
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                              A
                              aneesh5000
                              Apr 6, 2021
                              Apr 9, 2021
                              This thread was updated on Apr 9, 2021
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I want to update my registered mobile number and email...but the customer service not responding...i raised complaints through email and Capital first App...
                              Also i want to change my communication language to Malayalam

                              Aneesh mon kG
                              [protected]@gmail.com
                              [protected]
                              Jun 3, 2021
                              Complaint marked as Resolved 
                              Yes
                              Capital First customer support has been notified about the posted complaint.
                              We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com and our team will assist you.
                              Team IDFC FIRST Bank.
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                                J
                                jagannatha123
                                Apr 1, 2021
                                Apr 5, 2021
                                This thread was updated on Apr 5, 2021
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                                Address:Wats up no

                                Dear sir / medam
                                name:jhanvi mathur
                                Employee ID [protected]
                                Mobile no:[protected] office adrs 2.eiphinstone rd .parallel East parallel mumbai
                                400012
                                Approval rs 3400 asked I pay googlepay mobile no [protected]
                                See tell call is com pls information your home adrss ok then Parsons asked rs :7000 I pay 3500 but see tell 3500 pay your loan terspar 100000 in 30 minutes see send wats no only
                                Capital First customer support has been notified about the posted complaint.
                                Apr 01, 2021
                                Updated by jagannatha123
                                Pls check this capital first I requested 100000/- loan but loan approval deptt but I dot have that mach rs ok pls canceled my loan ok terspar amount 6900 back my a/c
                                Regards
                                Jagannatha R

                                Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                                  T
                                  Mar 31, 2021
                                  Apr 1, 2021
                                  This thread was updated on Apr 1, 2021
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                                  Address:[email protected]

                                  TO,
                                  CAPITAL FAST IDFC BANK
                                  RELATION MANAGAR

                                  Dear Sir or Mam my name id manish thakur as consumer product purchase at your company last one year i have paid regularly but lock done down gone my job on this time also i have no job for today

                                  i have apply to many times interview but not sure my job this issued i have not pay your monthly Emi

                                  but last days i have joined the join for pvt ltd company as ac assistance job the at request next month regularly pay emi for your hand as Representative

                                  NOTE :- YOUR TEAM LEADER CALL AGSIN & AGAIN CALL US CALLING TO POLICE DEPARTMENT AND IF I HAVE NOT TO PAY TO EMI SO HE WAS GOING TO POILCE & METAILY ATRAANCE TO ME & REFRANCE NUMER CALLING MY FAILMY MEMBAR TO DONT CALL US MY FAIMILY MEMBERS
                                  Thanking Your

                                  manish singh

                                  [protected]
                                  Capital First customer support has been notified about the posted complaint.
                                  Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                                    K
                                    Kunal Kimtani
                                    Mar 27, 2021
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                                    Hii, i am receiving calls and msgs from IDFC first bank from last 1-2 yrs daily 2-4 times a day for pre-approved loan.
                                    I have raised complaint so many times but they always say that from now onwards you won’t get any calls from our side . Plz help me it is very annoying.
                                    Capital First customer support has been notified about the posted complaint.
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                                      V
                                      Venkata Somepalli
                                      from Hyderabad, Telangana
                                      Mar 24, 2021
                                      Mar 24, 2021
                                      This thread was updated on Mar 24, 2021
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                                      Address:flat#405,Aniela prime,backside of sri krishna gardens,pragathi nagar,hyderabad, hyderabad

                                      I have foreclousres by IDFC bank personal loans on Mar 5th 2021 and loans closed on 12th Mar 2021. the exceess money still not refunded. After raising so many requests still not happened. Please help
                                      my Loan accounts
                                      Loan numbers 21294734 and 14366427.
                                      Capital First customer support has been notified about the posted complaint.
                                      Mar 24, 2021
                                      Updated by Venkata Somepalli
                                      I have foreclousres by IDFC bank personal loans on Mar 5th 2021 and loans closed on 12th Mar 2021. the exceess money still not refunded. After raising so many requests still not happened. Please help
                                      my Loan accounts
                                      Loan numbers 21294734 and 14366427.
                                      Venkat Somepalli
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                                        KAILASH_sm
                                        Mar 19, 2021
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                                        Some any reasion my ecs bounce of this month. after some day i want to pay emi online but there are 2 time ecs bounce charge applied by compnay. suddenly one recovery man call me & instruct to me for payment. then i discussed with this man and this man told me company debit many time ecs and every time you pay also ecs bounce charge like 2-3-4 many time ecs hit charge.
                                        now my requested to you that i can pay one time ecs bounce charge not for may time ecs charge.
                                        thanks
                                        kailash
                                        [protected]
                                        loan a/c 26247944
                                        +1 photos
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