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Capital First Complaints & Reviews

4
Updated: Nov 24, 2023
Complaints 965
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769
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Capital First reviews & complaints page 4

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M
Mubid Ullah
Aug 3, 2021
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Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now.
Capital First customer support has been notified about the posted complaint.
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    R
    Rohlok024
    Jul 30, 2021
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    Address: Ashar IT park, Thane

    Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive any payment request in any form. Bust since couple of months their recovery agents are calling me and my family and harassing for EMI payments.
    Capital First customer support has been notified about the posted complaint.
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      R
      rohit raneja
      Jul 29, 2021
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      Address: [email protected]

      Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details
      Capital First customer support has been notified about the posted complaint.
      Jul 29, 2021
      Updated by rohit raneja       Dear sir please tell me my easy buy card capital first customer care number
      Not a valid number [protected]
      Please provide me customer care number and call me please
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        G
        Gokul Babu
        Jun 1, 2021
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        Resolved

        Regarding calls for loan

        Address: Chennai

        Hi Team,
        I'm receiving nearly 20 calls regularly from IDFC for getting loan and informed several times I'm not interested in such loans. But still I'm getting the calls on regular basis and I'm afraid someday or other my frustration will freak out result in scolding them as this is unacceptable to call a person nearly 20 times for which he is not accepted to. Kindly take immediate action or I will sue in court making such unwanted...
        +1 photos
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        A
        aneesh5000
        May 31, 2021
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        Disturbing

        IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
        Very irritating...More than 20 calls in one day... what's this???

        My info
        Mob [protected]
        Mail. [protected]@gmail.com...
        +2 photos
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        A
        Anaparthi Guru Prasanna Kumar
        May 10, 2021
        Resolved
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        Resolved

        I am unable to login

        My Name is Anaparthi Guru Prasanna Kumar, My Customer ID is C[protected]. I am unable to login on Capital First Website.

        I want to change my registered number...
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        A
        akshay7678
        May 9, 2021
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        Address: nashik

        I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
        MOBILE NO [protected]
        loan no 18820291
        +1 photos
        Capital First customer support has been notified about the posted complaint.
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          J
          [email protected]
          May 7, 2021
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          Address: 2 Eliphinstone rd, parel east,parel mumbai 400012

          Hi Team,

          Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and asked 10k to process the loan, i disagreed for this and asked them to refund the 3.6k amount which i have paid to them. now when i call them the number is blocked and not responding. I dont know why this people are cheating in this pandemic situation why are they playing with poor people money. I request you to take right action on this issue
          Capital First customer support has been notified about the posted complaint.
          May 10, 2021
          Updated by [email protected]           It's not just enough, please refund my money
          View replies
          Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
          Reply
          [email protected]'s [Complaint's author] reply, May 10, 2021
          The link is not opening, please reshare the link
          I am not satisfied with the solution, please refund me 3600 asap
          Reply
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            M
            Mukesh_111111
            May 3, 2021
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            My cibil in showing 50000 loan in active
            +1 photos
            Capital First customer support has been notified about the posted complaint.
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              S
              suhail18.h
              May 2, 2021
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              My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want this query to be solved, please help, thank you
              +3 photos
              Capital First customer support has been notified about the posted complaint.
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              Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                S
                sanjay Aba Mane
                Apr 27, 2021
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                Address: HAFFKINE COMPOUND BLDG. NO. 2 ROOM NO. 11, DR. E. BORGES MARG, PAREL MUMBAI

                Two Wheeler Agreement No 1853419,
                This is regarding my two wheeler pending fine amount Rs.818.
                This amount is pending from March 2017. Regarding this amount, I
                have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response.
                Capital First customer support has been notified about the posted complaint.
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                Hi, please click here https://idfcfir.st/m1b031 to share your contact details for assistance - Alisha
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                  D
                  deva9603
                  Apr 24, 2021
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                  Resolved

                  Address: C-18, 8th Bn tssp, Kondapur

                  My capital first emi card limit to bank account..
                  Name. B Devaprasad
                  Bank a/c no.[protected]
                  +1 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Capital First customer support has been notified about the posted complaint.
                  Apr 24, 2021
                  Updated by deva9603                   Pan number..bltpp0224j
                  [protected]
                  View replies
                  Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                    N
                    Nagamaniii
                    Apr 21, 2021
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                    I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical card. My ID is C[protected] nd mobile number [protected]
                    Capital First customer support has been notified about the posted complaint.
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                    Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                      S
                      Swasthik Bhat9
                      from Puttur, Karnataka
                      Apr 10, 2021
                      Resolved
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                      Resolved

                      Not provided my NOC

                      Address: Koramangala, Bangalore

                      IDFC Bank Ltd Case # [protected]: Fwd: IDFC FIRST Bank Loan Account No. 638682

                      Haven't received even the soft copy of my NOC, tired of non responsive staffs....
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                      A
                      aneesh5000
                      Apr 6, 2021
                      Resolved
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                      Resolved

                      I want to update my registered mobile number and email...but the customer service not responding...i raised complaints through email and Capital first App...
                      Also i want to change my communication language to Malayalam

                      Aneesh mon kG
                      [protected]@gmail.com
                      [protected]
                      Jun 3, 2021
                      Complaint marked as Resolved 
                      Yes
                      Capital First customer support has been notified about the posted complaint.
                      View replies
                      We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com and our team will assist you.
                      Team IDFC FIRST Bank.
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                        J
                        jagannatha123
                        Apr 1, 2021
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                        Address: Wats up no

                        Dear sir / medam
                        name:jhanvi mathur
                        Employee ID [protected]
                        Mobile no:[protected] office adrs 2.eiphinstone rd .parallel East parallel mumbai
                        400012
                        Approval rs 3400 asked I pay googlepay mobile no [protected]
                        See tell call is com pls information your home adrss ok then Parsons asked rs :7000 I pay 3500 but see tell 3500 pay your loan terspar 100000 in 30 minutes see send wats no only
                        Capital First customer support has been notified about the posted complaint.
                        Apr 01, 2021
                        Updated by jagannatha123                         Pls check this capital first I requested 100000/- loan but loan approval deptt but I dot have that mach rs ok pls canceled my loan ok terspar amount 6900 back my a/c
                        Regards
                        Jagannatha R

                        View replies
                        Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                          T
                          [email protected]
                          Mar 31, 2021
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                          Address: [email protected]

                          TO,
                          CAPITAL FAST IDFC BANK
                          RELATION MANAGAR

                          Dear Sir or Mam my name id manish thakur as consumer product purchase at your company last one year i have paid regularly but lock done down gone my job on this time also i have no job for today

                          i have apply to many times interview but not sure my job this issued i have not pay your monthly Emi

                          but last days i have joined the join for pvt ltd company as ac assistance job the at request next month regularly pay emi for your hand as Representative

                          NOTE :- YOUR TEAM LEADER CALL AGSIN & AGAIN CALL US CALLING TO POLICE DEPARTMENT AND IF I HAVE NOT TO PAY TO EMI SO HE WAS GOING TO POILCE & METAILY ATRAANCE TO ME & REFRANCE NUMER CALLING MY FAILMY MEMBAR TO DONT CALL US MY FAIMILY MEMBERS
                          Thanking Your

                          manish singh

                          [protected]
                          Capital First customer support has been notified about the posted complaint.
                          View replies
                          Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
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                            K
                            Kunal Kimtani
                            Mar 27, 2021
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                            Hii, i am receiving calls and msgs from IDFC first bank from last 1-2 yrs daily 2-4 times a day for pre-approved loan.
                            I have raised complaint so many times but they always say that from now onwards you won’t get any calls from our side . Plz help me it is very annoying.
                            Capital First customer support has been notified about the posted complaint.
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                              V
                              Venkata Somepalli
                              from Hyderabad, Telangana
                              Mar 24, 2021
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                              Address: flat#405,Aniela prime,backside of sri krishna gardens,pragathi nagar,hyderabad, hyderabad

                              I have foreclousres by IDFC bank personal loans on Mar 5th 2021 and loans closed on 12th Mar 2021. the exceess money still not refunded. After raising so many requests still not happened. Please help
                              my Loan accounts
                              Loan numbers 21294734 and 14366427.
                              Capital First customer support has been notified about the posted complaint.
                              Mar 24, 2021
                              Updated by Venkata Somepalli                               I have foreclousres by IDFC bank personal loans on Mar 5th 2021 and loans closed on 12th Mar 2021. the exceess money still not refunded. After raising so many requests still not happened. Please help
                              my Loan accounts
                              Loan numbers 21294734 and 14366427.
                              Venkat Somepalli
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                                K
                                KAILASH_sm
                                Mar 19, 2021
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                                Some any reasion my ecs bounce of this month. after some day i want to pay emi online but there are 2 time ecs bounce charge applied by compnay. suddenly one recovery man call me & instruct to me for payment. then i discussed with this man and this man told me company debit many time ecs and every time you pay also ecs bounce charge like 2-3-4 many time ecs hit charge.
                                now my requested to you that i can pay one time ecs bounce charge not for may time ecs charge.
                                thanks
                                kailash
                                [protected]
                                loan a/c 26247944
                                +1 photos
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