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Capital First Complaints & Reviews

4

Updated: Nov 24, 2023

Complaints 965

Resolved

769

Unresolved

196

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Capital First reviews & complaints page 4

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Address: Bhubaneshwar, odisha, india

My self saubhagya ranjan das. I was closed a cheq bounce loan with penalty and follow all the protocol as per guidelines and they told me that your can take another loan after (6 months )deposit your overdues.but i recently applied for a loan and found that my card is permanently blocked and my civil score is 550.

That was my last loan which is in 2018 -19.

I called customer care but they can't solve my issue and ans me that your card is permanently blocked and we can't do anything from ourside..

I.e- after clear my all outstanding i am unable to take another loan from this company or other company as my CIBIL score is also decrease.

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Myself Gaganpreet singh. My contact number is [protected]. I applied for a home loan from SBI. But they are unable to process my loan because It is showing a business loan from capital first amounting Rs, 41, 00, 000(Forty one lacs) which is written off. But i never
applied for a business loan. Please check your system & revert asap. Otherwise i have to go to consumer courts.

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Mob no : [protected]
I have 0 active loans...but my easy buy card is temporarily blocked.
Please Unblock as soon as possible as it is urgent.

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Address: bangalore

Dear Sir,

i taken the two Weler loan on 2014 and my end date is 2017 and i got 8 check bounce and after that paid the check bounce charges after that they are not provide the Noc letter

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Address: Hyderabad

I am getting calls from agents and talking nonsense. I actually took one product from Capital First and I paid 4 EMI out of 9 EMI. due to my financial issue I didn't make the payment on time . I told them clearly about my finances and I asked time for payment. After this conversion still they are calling and harassing and using abusive language and also calling my reference number and talking abusive.

I am getting calls from 4 Oct 2021 and I told them within 2 or 3 days i will make it but unfortunately didn't arrange the amount and the same thing was informed to them and asked for a time till 25th Oct 2021 . still they are calling me doing harassment and using abusive language.

agents name : Satish and Akhil

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Address: IDFC FIRST Bank LTD. IDFC FIRST Bank LTD. Unit No. B 3, 4th Floor Ashar IT Park, Road No 16Z Wagle Industrial Estate ,Thane, Maharashtra, India 40060

Consumer durable loan
Acount number 30651961
Santhosha k
Mobile [protected]
E mail [protected]@gmail.com

Loan amount 29062
Gross tenure 20 months
Monthly emi 1955
I made 19 months payment
I made by paytm payment before 3day they did bounce and I got bounce charges after making payment 1769.54

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Address: 16/14i bapa nagar pyare lal road gali no 5 karol bagh new delhi 5..

Mai chander parkash mera loan no 2470616... Muje noc ni de rhe mai ek heart patient hu.. aur Muje apne ilaj ke liye hospital mai noc dikhani hai.. par wo bhej hi nahi rhe roj kal kal karte hai.. Muje apne ilaj mai pareshani ho rhi hai.. bina noc ke .. plz plz Muje meri noc de de ... ni toh mai police complement karuga .. bas

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Address: panipat

Dear sir,
i am writing this mail to inform you that i have changed my cell phone no and my previous nomber is no longer with me. so it is my humble request to please change my cell no [protected] in my account 24138283 and request to please provide my net banking/ mobile banking user and password . it is my request to please do the above mentioned change as soon as possible
I hope you immediately look into the issue .

Name Rakesh kumar srivastava
lone account no 24138283
old mobile no [protected]
new mobile no [protected]
email id [protected]@gmail.com

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Receiving spam calls of loan offer. I have many times informed that i don't need loan. If i need i will contact you. But they never stops. I get 20 plus call from idfc first for loan offer. Please take action right now.

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Address: Ashar IT park, Thane

Me and my family are receiving harassing calls from IDFC capital recovery department for paying EMI. In Sep 2020 Received a letter from IDFC that on my name a consumer loan is pending for AC/no. 27190764, amounting Rs. 32058/-. I went to their office in thane and launched a formal complaint that there was fraud done on my documents. So, they did a formal investigation and closed the loan I was assured from their end that I will not receive any payment request in any form. Bust since couple of months their recovery agents are calling me and my family and harassing for EMI payments.

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Address: [email protected]

Customer.[protected]@capitalfirst.com this email address is wrong please provide me right email address and contact details

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Jul 29, 2021

Updated by rohit raneja Dear sir please tell me my easy buy card capital first customer care number
Not a valid number [protected]
Please provide me customer care number and call me please

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IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
Very irritating...More than 20 calls in one day... what's this???

My info
Mob [protected]
Mail. [protected]@gmail.com

Jun 3, 2021

Complaint marked as Resolved

They resolved my issue

Capital First customer support has been notified about the posted complaint.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

May 31, 2021

Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha

M

Maggg3dx

Jun 17, 2021

I have taken a cousumer loan from idfc and repaid 4 emi succesfully
First you give me easy buy card with 50k limit and without any reason you block it why tell me i[censored] want to block it then why u have given it to me
After closing this loan i wil not going to use ur service again its worst
My nmbr [protected]
Mail id [protected]@gmail.com

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Address: nashik

I am facing family issues because corona and lockdown I am not paid home loan Emi this month I am will be paid by emi 10 th May but recovery agent his not understanding issue and daily every minute call and every day harassment
MOBILE NO [protected]
loan no 18820291

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Address: 2 Eliphinstone rd, parel east,parel mumbai 400012

Hi Team,

Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and asked 10k to process the loan, i disagreed for this and asked them to refund the 3.6k amount which i have paid to them. now when i call them the number is blocked and not responding. I dont know why this people are cheating in this pandemic situation why are they playing with poor people money. I request you to take right action on this issue

Capital First customer support has been notified about the posted complaint.

May 10, 2021

Updated by [email protected] It's not just enough, please refund my money

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IDFC Bank Customer Care

from Mumbai, Maharashtra

May 8, 2021

Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha

[email protected]'s [Complaint's author] reply, May 10, 2021

The link is not opening, please reshare the link

J

[email protected]

May 8, 2021

I am not satisfied with the solution, please refund me 3600 asap

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My cibil in showing 50000 loan in active

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My easy buy card is temporary blocked and its been 2 years but its still blocked, i dont know why it is.. I have had 4 easy buy card loans in the past . Once my emi was bounced . But i paid tht amount and have cleared all the loans properly, My mobile no is [protected] ([protected] - secondary number), and also idfc first bank has raised my loan limit to 75000 from 50000 while it was temporary blocked, i dont know how that happened, i want this query to be solved, please help, thank you

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IDFC Bank Customer Care

from Mumbai, Maharashtra

May 4, 2021

Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha

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Address: HAFFKINE COMPOUND BLDG. NO. 2 ROOM NO. 11, DR. E. BORGES MARG, PAREL MUMBAI

Two Wheeler Agreement No 1853419,
This is regarding my two wheeler pending fine amount Rs.818.
This amount is pending from March 2017. Regarding this amount, I
have inquired time to time to customer care but can't get response from your side. Kindly guide me how to do payment (Your Bank details) as soon as possible. Waiting for immediate response.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 28, 2021

Hi, please click here https://idfcfir.st/m1b031 to share your contact details for assistance - Alisha

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Address: C-18, 8th Bn tssp, Kondapur

My capital first emi card limit to bank account..
Name. B Devaprasad
Bank a/c no.[protected]

Aug 5, 2021

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Apr 24, 2021

Updated by deva9603 Pan number..bltpp0224j
[protected]

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 26, 2021

Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha

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I have 2 loans in IDFC in which 1 is closed and another personal loan is running. I didn't have any check bounces from my very first loan, paid every emi on time. My card has been blocked more over I didn't receive the physical card, I can only see it virtually. Trying to contact with customer service but calls is getting disconnected. I want to buy a product under consumer durable loan, please unblock my account and dispatch the physical card. My ID is C[protected] nd mobile number [protected]

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2021

Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha

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Address: Koramangala, Bangalore

IDFC Bank Ltd Case # [protected]: Fwd: IDFC FIRST Bank Loan Account No. 638682

Haven't received even the soft copy of my NOC, tired of non responsive staffs.

Aug 8, 2021

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2021

Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.- Team IDFC FIRST Bank

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