Capital First — easy buy card showing block on instacred login page

Address:Panipat, Haryana, 132103

My name is sourav i have a easy buy card my loan number is 23379656 registered number is [protected]. My card is active right now but when i am going to login in instacred page with my mobile number here its showing account is blocked which account is blocked & why. Can you please help me to login in instacred & so that i can purchase from here by my emi card please its very urgent please... Please see the attached screenshot...
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Capital First customer support has been notified about the posted complaint.
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Dear Customer,
We regret the inconvenience caused to you. Allow us some time to get this checked and we will get back to you with an update.
Team IDFC FIRST Bank.

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