[Resolved] Capital First — easy emi card blocked without any intimation | |||
Hello, My easy card #c5019618 had been blocked without any intimation. I don't have/had any cheque bounces. All payment are made on time, then why you people block the card. I called customer service, that person was very rude and don't know anything but one word "internal policy", what is the policy, do you people explained about this at time of purchase, no right information provided to customers. This types of issues will not keep up good & loyal customers like me. Kindly unblock my card or tell me how to return back the card, i don't want to use this card if these types of issues will raise to customer later the purchase. Revert back to me - [protected]@gmail.com or to +91 [protected]. Thanks Arun n Was this information helpful? | |||
Oct 26, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Capital First Customer Care's response Dear Mr. Arun, This is with reference to your concerns regarding your easy buy card. Pursuant to our conversation, we wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id. Assuring you of our best services always. Regards, Capital First Limited | |||
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This is with reference to your concerns regarding your loan account.
We regret the inconvenience caused. We understand that you have been trying to reach us regarding your query however, we request you to write us at [email protected] with your contact details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited