[Resolved] Capital First — easy pay card blocked | |||
My easy pay card was blocked even after paying all my dues on time and this is disgusting. Being a responsible borrower i payed everything on time without delay and completed my loan tenure. Still they blocked my card temporarily showing some internal policy. What is this policy and why it is blocked? It is also problematic for me if this happens they took money for the card and eventually blocking it for nothing on no grounds this is fraud and cheeting and moreover their customer support executive was unable to answer why it was blocked no transpirancy at all my card and dont know why its blocked it rediculous and annoying Was this information helpful? | |||
Jun 9, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support May 04, 2019 Capital First Customer Care's response Dear Sir / MadamThank you for writing to us. This is with reference to your concern regarding status of your Easy Buy Card. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your loan details to assist you further. Assuring you of our best services always. Warm regards, Shashank Shetty Team IDFC FIRST Bank www.idfcfirstbank.com | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769
View all Capital First contact information
Allow us to connect with you and provide necessary assistance in detail. Please share your contact number and location details.
Regards,
IDFC FIRST Bank