[Resolved] Capital First — ecs deduction. | |||
I took two wheeler loan from capital First. ECS amount was deducted correctly till the last emi. I had 7000 rs. Balance in my bank account and emi was rs.2600, but amount was not deducted from my account so that capital First company employee called me & told due to some technical issues the payment was not processed so that I paid last emi in cash. But now they are not issuing noc bcas they asking for check bounce charges 800. But amount was not deducted bcas of your technical issues. Now u people expecting me to pay charges for ur mistake. The same thing has been communicated with branch(MYSORE) & even with customer care services but no one is responding properly. It look like u people are engaging in some kind fraud activities. Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Sir / Madam, Greetings from Capital First! This is with reference to your query pertaining to bounce charges. We are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com along with your contact number to address your concern Assuring you of our best services always. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
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Took loan for Tv around 3 back. For i paid the second last Emi twice... Now today they cut ₹2500 saying that we didn't paid money. Money has already been paid.i do have every receipt and details as a proof with me..Also after emial follow up now response hav been received yet from past 2-3 years.
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