[Resolved] Capital First — emi card received even without applying for card

S Vakhariya

from Nagpur, Maharashtra

Dec 5, 2017

Address: Nagpur, Maharashtra, 440012

Website: www.capitalfirst.com

I received a emi card from capital first by courier. I did not apply for any card still the company has sent me the card. After that, they deducted rs590 from my bank account. How can they deduct without any intimation approval? What the hell they are doing and harassing people by this. I want my deducted money back and i do not want any card as such. How can they send the card and how they got my details.

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Jan 6, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Capital First Customer Care's response Dear Mr. S Vakhariya, we regret the inconvenience caused. We would request you to write to us on social.[protected]@capitalfirst.com with your loan account number and contact number to address your concern.

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Comments

Pradeep Pitale

from Vasai-Virar, Maharashtra

Dec 8, 2017

My loan due dt 24.10.2017 why are u deducting EMI from my bank account. You are deducting one month extra EMI from my account ECS. Also you are sending next month EMI message .check the due date . And stop the payment of my two wheeler loan.

Capital First Customer Care's response, Dec 11, 2017

Verified Support

Dear Mr. Pitale, we are concern about your query. We request you write to us on [email protected] with your loan account number and contact number to address your query.

Darling Kirankumar Dkg

from Hyderabad, Telangana

Dec 8, 2017

Tv loan i have in capital first sir my loan number 11705567 i have compited 4 emis my card is 5914478 plz help me sir

Capital First Customer Care's response, Dec 11, 2017

Verified Support

Dear Mr. Gundleli, We tried contacting you on your mobile number 88XXXXXX03. However, we were unable to connect with you. We have sent the final response on your e-mail ID [email protected] (e-mail id masked for security reasons).