[Resolved] Capital First — emi collection

Rajnisharma05

from Narwana, Haryana

Address:

Karnal, Haryana, 132001

Loan no. 14726500
Colletion team collects two cash emi from my home, But they deposit this emi in some anothers account, Now they refuse to adjust and refund of my payment.
Customer care gives no response and disconnects every time, There is also no response from branch and any team

Worst service i have ever seen, worst communication, worst service Dont go for capital loan

+1 photos

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Jul 23, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Capital First Customer Care's response SFDC Case ID 31226378,

Dear Aishwarya,

Please post below response to the customer.

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Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding payment updation.

We wish to inform you that we are working on your concern and we would send the final response to your email id at the earliest.

We look forward for your support and co-operation in the interim.

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com