[Resolved]  Capital First — EMI debited twice still not refunded

Address:

Raigad, Maharashtra, 410210

Dear Sir
me have send mail on 13th Feb 2017 to capital first requesting them to refund my EMI which was deducted twice this but till date no Representative has bothered to reply or call back regarding refund
when Monthly EMI due date is near they give call umpteen times for EMI reminders but when on refund no representative has called till date
Below is my Mail send to Capital first to

Kind Attn Mr. Kartik

Dear Sir.

This is to bring to your kind notice that am your one of your exciting customer Account No 5983393 of Capital First.This month your company has deducted my EMI from my bank account twice in 24 hours first on 8th Feb & second on 9 th Feb.

Sir as per our last telephonic conversion regarding one EMI for the month of January 17 of Rs 3, 500/-has not been paid, has checked with bank & my statement and being confirmed that you were right for the month of January EMI for AIR CONDITIONER HAS BEEN NOT DEDUCTED but than also EMI of Rs.2440/- for Washing Machine for month of February, 17 has been debited twice which reflects in my statement dated 8th & 9th February, 17

Hoping amount of Rs.2440/- to be credited in my account back as early as possible

Awaiting for your kind reply for the same

Please find my bank statement for month of January /February 2017
Thanks & Regards,

Zarir. B.Batliwalla