[Resolved] Capital First — emi deducted from bank | |||||
I purchased a lg product from capital first for which d said emi of rps 933was deducted on 5/9/17n dey r sending me repeated msg dat d said amount hasn't been deducted Emi of rs 933.00 towards lan 11540057 has bounced. Pls pay www.capfirst.com or at any axis bank branch or at cfl branch. Now d alerts which i get from sbi is as follows on 5/9/17 Your a/c xxxxx574501 debited inr 933.00 on 05/09/17 - transferred to investment intermedi. A/c balance inr 1, 940.87. And again today i got a call from capital first regarding the payments few hours after dat again a msg reflection ted as follows Dear customer, emi for sep17 has been debited twice for your capital first loan due to your bank error. The excess emi refund will be initiated to your ban But d deduction date for every month is 5. Kindly help Was this information helpful? | |||||
Oct 12, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Capital First Customer Care's response Dear Ms. Sapna Pali, Greetings from Capital First! This is with reference to your concerns regarding your loan account. We tried calling you on your mobile number, however, could not establish successful contact with you. We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |||||
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Thanks and regards
M.Maghizhan
Greetings from Capital First!
This is with reference to your concerns regarding EMI debit.
We tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Regards,
Capital First Limited