[Resolved]  Capital First — EMI Deducted twice in 24 hrs

Address:Raigad, Maharashtra, 410210

Dear Sir.

This is to bring to your kind notice that am your one of your exciting customer Account No 5983393 of Capital First.

This month your company has deducted my EMI from my bank account twice in 24 hours first on 8th Feb & second on 9 th Feb.

The same was brought to your customer Care but till date none of your phone representative has brothered to reply back or answer my phone call on listening my name your representative just disconnect my calls or put my call on hold ( cell No is [protected])

Sir can you explain me or help me to get my refund back of my EMI which has been deducted twice tis month

Awaiting for your kind reply for the same
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Mar 16, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2017
Capital First Customer Care's response
Dear Mr. Zarir Batliwala,

This is with reference to your concerns regarding your loan account

Further to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

I have not received emi card yet about 6 months i have raised complaint with customer care not yet received.. my card no 3822040.
Capital First Customer Care's response, Feb 15, 2017
Verified Support
Dear Sir,
We regret the inconvenience caused to you.
We are looking into the concerns raised by you. We would send the final response on your email ID rmxxj08@gmail.com (email id masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited

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