[Resolved] Capital First — excess emi debit | |||||
Hello i had a consumer loan from capital first and i used to pay my emi on time but on jan 2018 my emi got bounced on 5/1/2018. Capital first redeposited it and the emi of 3100 got debited on 9/1/2018.in feb also the emi got bounced i paid it through paytm on 25/02/2018. At this time my due bounce charge was 1200. But they represented my emi on 27/02/2018 and 3100 again got debited. I. E. Two times i paid emi in feb. I kept 3100 in my account because of march emi and march emi was my last emi. So as per calculation I paid all the emi. As in feb it got debited twice. Only 1200 bounce charge was due but they sent debit request of 3100. So my emi got bounced again. Vaious collection guy came and told me to pay 3100+ bounce againwhich i denied to pay. At last they made some adjustments and told me to pay 2300. But in june 2018 they again sent debit request in bank for 3100 rupees without letting me know. It got bounced twice. They send me legal notice and on 22/06/2018 ta 3100 was debited from my account. Was this information helpful? | |||||
Jul 27, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 Capital First Customer Care's response Dear Mr. Mukherjee, This is with reference to your concerns regarding your loan account. At the outset, we regret for the inconvenience caused to you. We would request you to write to us at social.[protected]@capitalfirst.com with your loan account details and contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |||||
1 Comment | |||||
This is with reference to your concerns regarding your loan account.
We tried contacting you on 9421998444, however, we were unable to connect with you.
We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited