[Resolved] Capital First — first emi not deducted

[Resolved] Capital First — first emi not deducted

P pbhalla250 from Gurgaon, Haryana

My loan account number is 12950312. My emi was due on 5th november 2017 however, it wasn't deducted from my account despite maintaining proper balance and it is now showing up as over due in statement of account Hence, i made the payment online through paytm. Please look up this incident as i have emailed you, raised a request on app also and let me tell you if you ask me to pay any charges, i will sue capital first and take them to consumer court because it was your mistake that you didn't the emi from my account as i maintained sufficient funds and made the online payment through paytm which i can prove any time. Was this information helpful? No (0) Yes (0)
Nov 6, 2017 Complaint marked as Resolved the Query has been resolved by customer care as of now and the emi has been deducted however, the adjustment will be done in 2-3 days Capital First customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 Capital First Customer Care's response Dear Mr. Bhalla, Greetings from Capital First! This is with reference to your concerns regarding your loan account. We tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited Nov 06, 2017 Updated by pbhalla250 Reach me on the same number as that's my primary band it's always on.
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