[Resolved] Capital First — fwd: non closure of loan 10057073 | |||
Dear sir I hd availed the loan from capital first in 2016. I hv paid two installments in advance on 30th march 2016 & my first due date was 5th april 2016. Bt for tht installments i got charged fine for tht. So next month i paid the remaining 11100 in the shop & asked them to close my loan bt the guy whom i paid the amt took the money & left the job. Then the shop owner requested me to wait somedays & said i will pay tht amount to the company. After tht i didn't rcv any call from capital first so i thought my loan is closed. Bt after 1 year some1 called me & asked money for this loan. So i enquired shop owner said we didn't pay the loan. So i asked the guy from capital first to send the executive to collect the amount. The caller said u hv to pay settlement amount of 11100 & ur loan will get closed so i paid tht & took the settlement letter. Bt now i am rcvng calls from the capital first for the emi payment.. I hv attached the settlement letter in the mail. Kindly go through tht & close the loan asap.. I hope u will do the needful & get back to me asap. Thanks & regards Afzal shah [protected]/[protected] Was this information helpful? | |||
Oct 7, 2019 Complaint marked as Resolved Solved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Sir, Thank you for writing to us. This is with reference to your query pertaining to Loan settlement for your loan account number 10057073. We would like to inform you that we have shared our final response on your email id. Assuring you of our best services always. Warm regards, Supriya Katkar Team IDFC First Bank www.idfcfirstbank.com | |||
 2 Comments | |||
Comments
Dear Sir,
This is with reference to your concerns regarding your loan account. we would like to inform you that we are working towards your concern and will share the response on your mail id. Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your loan account. we would like to inform you that we are working towards your concern and will share the response on your mail id. Assuring you of our best services always.
Regards,
Capital First Limited
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We have forwarded your details to the team and will get in touch with you to provide necessary assistance.
Regards,
IDFC FIRST Bank