[Resolved] Capital First — Harassment by recovery agents

Ajit lakhotia

from Mumbai, Maharashtra

May 30, 2017

Address: Mumbai City, Maharashtra, 400090

Dear sir,

With reference to the above i had taken business loan from capital first in july 2016 loan account number is 7134520 but due to poor market conditions i am unable to pay the same for last seven months due to which there is constant harrasment of recovery agents at my place from your end. Recovery agents have started contacting my friends and relatives and asking them to pay for which i have voice recording also, which is damaging my reputation in the market. Recently my relatives have received call from your call centre number[protected] and asking them to pay for which i have voice recording also. I request you to kindly refrain from such activities as it is spoiling my image in the market.

Best regards
Ajit lakhotia
mob no.[protected]

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Jul 14, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Capital First Customer Care's response Dear Mr. Ajit Lakhotia,

This is with reference to your concerns regarding your loan account.

We have sent the final response on your email id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited