[Resolved]  Capital First — Harassment

Address:Hyderabad, Andhra Pradesh, 500045
Website:www.capitalfirst.com

Hello
My name is kiran kumar
Email: kiran kumar.[protected]@gmail.com
Card number : 1834129

I have taken consumer loan from capital first and i laid 5 emi and 5 pending (2 loans) due to health problems (Accident) and lose of job i have not paid 5 emis.

I am really sorry for this and i will pay leftover loan amount within 30 days. Capital first executives keep calling to my wife number and sending whatsapp audios in a abusive manner like non bailable warrant for u like that. (Does she opt for warrant) she will take this to high level if executives makes continues calls to her and whatsapp audios and calls.

Finally whenever i get discharged from hospital within 30 days of time i will pay the remaining loan amount in capital first office.

My humble request for capital first is don't make calls to my wife. (Calls and whatsapp audios came from [protected] name : sagar, he doesn't know whom he making calls or whatsapp audios) as i said within 30 days i will pay all dues.

Expecting quick reply from capital first.

Email id : kiran kumar.[protected]@gmail.com
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May 13, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Feb 21, 2017
Updated by Kiran Kumar Ponnekanti
Email id : Kiran Kumar.[protected]@gmail.com
Verified Support
Feb 23, 2017
Capital First Customer Care's response
Dear Mr. Kiran Kumar,

Greetings from Capital First!

We would like to inform you that we are looking into the concerns raised by you and we would send the final response to your email address [protected]@gmail.com (email id masked for security reason).

Assuring you of our best services always.

Regards,
Capital First Limited
Feb 24, 2017
Updated by Kiran Kumar Ponnekanti
The email I'd was marked by you was wrong it starts with "ki"
kirankumar.[protected]@gmail.com
Complaint comments 

Comments

Please provide my capital first card..
Capital First Customer Care's response, Mar 1, 2017
Verified Support
Dear Mr. Rohan Modi,
We request you to write to us on [email protected] with your loan account number and contact details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited

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