[Resolved] Capital First — I am complaint about the sms I am receiving when I am not a customer of this bank nor I have not taken any kind of loan from them

Nelcent

from Madurai, Tamil Nadu

Address:

India, 636701

I was receiving SMS from this bank for last few months about the EMI payment and transaction details, but I don't have any account with them, I have contacted their customer care no and they have asked to give them the details of the SMS 4th hat I am receiving and I got a mail stating that they will solve this issue before 23rd May 2019, I am writing this letter on June 2019, there was no reply from them for my mails but the problem till pursue.

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Aug 10, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Capital First Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding Payment reminders.

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Assuring you of our best services always.

Best Regards,

Tarun Sharma
Team IDFC FIRST Bank
www.idfcfirstbank.com