[Resolved]  Capital First — I'm complaining about unresponsive capital first support staff

Address:Ambala, Haryana, 134007

Capital first has been making false promises for over 7 months now, that my easy buy card will be unlocked in 6 months of regularizing emis. Even there was no emi bouce at the time when my card was blocked.

Its been over 7 months now.

I have already posted a complaint again cf here on this portal
Hxxps://xxx. https://www.consumercomplaints.in/capital-first-blocked-easy-buy-card-for-over-7... (Replace the xx and xxx with "ww" and "www")

This is my second complaint on public portals in the past 7 months. I will be posting number of complaints on regular basis in coming days if it doesn't resolve soon.

"best" regards,
Rv
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Capital First Customer Care's response
Dear Mr. Bhatia,

This is with reference to your concerns regarding your easy buy card.

We wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited
Aug 10, 2018
Updated by rvws
Don't mention. You are doing nothing, You are just making sure there are no negative reviews about capital first on the web.

"Best" Regards,
RV
Verified Support
Aug 10, 2018
Capital First Customer Care's response
Dear Mr. Bhatia,

This is with reference to your concerns regarding your easy buy card.

Pursuant to our conversation, we wish to inform you that we have already sent the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited
Aug 10, 2018
Updated by rvws
Dear* Capital First Customer Care

This is with reference to your recent message regarding sending me the final response on my email id.

I have not received any email from capital first. (Friday, August 10, 2018, 3:49PM)

Would you be kind enough to share your resolutions here on this portal for everyone to see your best* services.

Best* Regards
RV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information